Friendly staff, fast service and convenient locay

Customer service and honesty of Lex Brody's is the epitome of how all businesses should be run. I only wish they ran a certain dealership in Waipio. Employees are friendly, curtious and knowledgeable. TYVM

Went into Lex Brody's today for safety check & oil change. Also advised tire sidewalls cracking so replaced all four. Lex Brody's is the epitome of how cutomer service and trust are the most important of any service provider. Every employee I dealt with was friendly, polite, professional and knowledgeable. I only wish they were is charge of a certain Waipio dealership.

I have always been pleased with the service and workmanship when I have to take my car in to check for a leak or replace my tires. I have taken several of my cars to Lex Brodie. This time I took my car in to check for a slow leak and they found a screw. The staff at Aiea was very helpful and friendly and I like that they acknowledge you by your name, when you come in and leave.

I ran over a screw on Sunday, and they were about to get that out on Monday. My car definitely would not make it down the road if I kept that in. 10/10 would go again.

AC got low over the last couple of weeks. Made an appointment for 9am on Monday. Didn't know it would take all day. Shortly before closing they called and said the car was ready. They "couldn't find anything wrong with it, so they just charged the system." Great. It was like new, until six days later, when it was worse than ever. I think they just charged it up and rolled it out the door. Good thing I still have my appointment wth the dealership. Oh well . . . !

RIC was very friendly and helpful-GREAT SERVICE OVERALL!

Charlemaine (Charley) Blue was the Customer Service Representative that serviced me. She was very tolerant, sincere, professional and went out of her way to show me the tire best suited for my car. I felt comfortable working with her, not pushy.

Made an appointment here for 8AM to get my wheels aligned. Just traded in my car and now I have a Jeep, but the steering was off. So I came here and explained what was wrong with the steering. The wait time online for alignment stated it was a 1.5 hour wait. I came in a little earlier than my scheduled time at around 7:30. I got checked in, and the guy listened and asked questions to what was wrong with the Jeep. He went to take a look at the car and got me settled. I got the 6 month warranty for the alignment which cost $115. They have restrooms and a waiting area, so I stayed here and waited. They were quick and was done in about 45mins. The guy was able to check me out and already applied the $10 off coupon for the service. Really wish the guy explained what was fixed. I saw the alignment paper that was in the car and it only seemed there was the Toe that was adjusted and everything else was okay. When I drove off the steering was still not good, so i'm thinking its a steering component to my car that needs fixing. Overall place got busy quick, and the front desk is only being managed by one person answering calls and checking in people. But the staff were friendly and quick. Just wished I got an explanation, but good to know my wheel alignments are now adjusted.

Went to Lex Brodie's to get my safety done. My appointment was at 8:30AM and my car was done at 8:44AM. Not only was the service excellence, Jack and Momi made sure I was taken care of. I will definitely recommend Lex Brodie's to all my friends. Great job Jack and Momi at the Lex Brodies PearlRidge location. Mary V