Kaneohe, HI
Went there for a safety check because I totally forgot about it. It was the only place open. After leaving my car there for 4 hours they tell me that they can’t do it because I need mudflaps cause it’s a new law. Wtf. It’s a 2019 and I’ve been doing safety checks every year and have never been told that. I wasted a whole day. Next day I went to King Nissan and got my safety check with no problem.
Aloha Sam H., thank you very much for your feedback. There are some items that are up to the inspectors discretion and mud flaps can be one of them. We have been dinged by the state for not failing vehicles that should have mud flaps. And once an inspector has been cited, they tend to get more attentive to those issues. And, since we need to take photos now, we can’t ignore issues we see. We gain nothing from failing vehicles for issues like this, actually we lose out since we do not charge for the failed inspection (even though the state says we can / should). If you would, please email us photos of your rear tires from the back facing forward where the doors on the side are also visible so we can take a look at see what a second opinion would result in. Also share who helped you and your invoice number. I’m an inspector myself and will share with our VP of Mechanical Keith Kobayashi. If we see we would have passed, we’ll send a $25 Aloha Gas Card for the wasted trip in. As well as a Lex Brodie’s Caveman Currency gift card. Please confirm best mailing address when emailing us. Thank you… very much! Scott D Williams 37+ years Lex Brodie’s team member
- Kaneohe, HI