Aiea, HI ("Pearlridge")
After moving to Hawaii I went to Lex Brodies because in order to transfer registration DMV requires you have to have an inspection. They automatically fail it because no up to date registration. Supposedly that's the way DMV requires it? So they inspected and said my two front tires were seriously worn on the inside (?) Said couldn't pass. Offered to sell me 2 new tires. Brooke Tubania was Asst Mgr who helped me. Spent just over 1 1/2 hrs on this transaction. She did price check locally and found some cheaper so she did give me the better price but then, She said none were in stock so come back tomorrow w/9:30AM appt. I returned next day about 9:15 and checked in. Sat there just short of 3 HOURS to INSTALL, BALANCE ETC 2 TIRES AND FINISH SAFETY CHECK (which was done the previous day finding out my tires were supposedly bad.) I asked different workers 3 times if everything all right. Said yah brah, close, etc. I can't even say that they were friendly or helpful. No one checked on me or asked if I needed anything or even gave me an update. At check out Brooke did apologize 2-3 times saying it was all her fault. Not much consolation. Offering to shave maybe 20% off my bill might have soothed me. Will have to consider strongly on using again.