Aiea, HI ("Pearlridge")
They terrible and a bunch of thieves. They were going to charge me $1500 in labor to replace an AC compressor. Never again will I go there
Aloha Mr. Acevedo, I was able to find your invoice with this pretty detailed diagnosis: "* TECH RECOVERED .40LB FREON. RECHARGE TO MAXIMUM SPECS 2LB FREON AND ADDED AC DYE. AC CAME COLD FOR A FEW MINUTES THEN STARTS BLOWING WARM. TECH FOUND AC COMPRESSOR SLIPPING. RECOMMEND AC COMPRESSOR, DRIER, CONDENSER AND HIGH SIDE AC HOSE (SIGNS OF LEAK) EVAC & RECHARGE BEFORE FURTHER CHECK”. Based on what our tech found, he based the estimate. The Quote included the A/C Compressor, an A/C hose, the A/C Condenser along with the required labor and the "evac and recharge". We would be happy to arrange a time to have our VP of Mechanical Services, Keith Kobayashi, to meet with you to double check the diagnosis and well as the quote and review everything with you. We would be happy to provide you with a $25 Aloha Gas card for the trip back into the shop. If we find the diagnosis was in error, we'll refund your diagnostic charge as well. Please mail me at [email protected] and we'll work to arrange a time when you and Keith can meet. Thank you very much, in advance, for the time to allow us to double check this visit with you. Sincerely, Scott D Williams 30+ years Lex Brodie's Team Member
- Aiea, HI ("Pearlridge")