Aiea, HI ("Pearlridge")
My past experiences with Lex Brodie's in Aiea have been superb, but recently it's been questionable. At surface level, the ability to schedule appointments online and the customer service are amazing. The front-of-house staff always serve with a smile and a positive attitude. However, when I went in for a safety inspection, I was called and told I would not pass because of my rear windshield tint and issues with my front tires. The rear tint is the factory tint that came with the car when it was bought brand new from the dealer. I have not modified it ever, and it was never an issue in the past many years I got inspected at this Lex Brodie's. Also this year, my boyfriend encountered safety inspection issues with his car that had never come up in past inspections. Not sure why service has been inconsistent lately...