Aiea, HI ("Pearlridge")
My car had an engine issue and online appointments weren't available for a few days. I called the store and was given an appointment for the next day. Of course repairs are expensive, but the customer service representatives helped apply coupons that were available. Many auto repair customer service reps rush through things or are condescending, but Vachelle Hayward and the rest of the people who helped me were great.