I came in the shop with a quote from Midas, explained the type of tire I wanted, and the manager provided me a close match to the Midas quote and gave me $100 off the purchase of 4 Uniroyal Tiger Paw tires.

This was my first visit to Lex Brodie's and I was very impressed with the work, the prices and the friendly service. I will definitely be back!

Service is as always, prompt and polite

Invoice # 3016148 6/24/2013 -- Great Sunday Service - Great Service Recommendations! AS Always!

I needed tires for my truck. Great service, I got the price quote and tire options. The whole process was smooth and the employees took care not to scratch or damage my after market 20'' wheels. Highly recommended.

I go to Lex Brodies Kaneohe for all my auto work. From start to finish there is nothing less than professionalism, honesty and friendly service.

Great fast service.

Excellent, fast, reliable service - always! I trust Gerard and his crew!!!

Very satisfied with their service. I came in for an oil change and to see if they could figure why my tire was losing air pressure. They found a nail, and patched up my tire at no extra charge. Multi-point inspection was also included at no charge. Very friendly staff, and timely service. I'll definitely return. :-)

I was very fine with the services rendered but extremely unhappy with the lack of professionalism in time of service. I made an appointment for the specific purpose that I expected my vehicle to be cared for in a timely manner. I had a 9am appointment for a safety check and informed my workplace that I would be in at 10 which would allow an extra 30 mins for the typical 30 minute service which I have had done at many other local businesses since first getting a car. Upon registering my car at 8:55 a.m. for the 9 a.m. appt, they asked if I would be waiting for my vehicle which I said yes. They then told me it would take probably an hour or an hour an a half. I asked them why it would take so long since I had an appointment. Why else make one? They told me that even with an appointment I should expect to wait an hour. Interesting since a safety check has always taken 30 mins in the past. They let me know that one of the lifts was down and did not ask me if I would like to reschedule to better fit my work schedule since they then knew I had to be at work at a certain time. That was a missed opportunity for service recovery. I asked if me getting the car at 10 was unrealistic and they said no, it should be done by 10 and I could get to work on time. Anyway, at 10:18, (over an hour and 15 mins later) I was called that my car was ready. No apologies were given for the slow service nor for not meeting their own stated promise of being done in an hour. I will not return here as I feel that my appointment time was nothing but a formality. Ticket #13267