Great customer service, friendly staff, very accommodating & very pleased with my overall experience. Highly recommend & will be coming to Lex Brodie's for all our vehicle services.

Great service at Lex Brodie's in Kaneohe! Received service quickly, with courtesy and not just that, provided update while waiting letting me know that car service (tires rotated with an alignment). Very professional and so very friendly! Thank you!

Very good and efficient service. However, I'm still not getting my reminder emails for 6 month tire rotations.

The technician that helped me get my work order in was FANTASTIC!! I didn't get his name, but he was GREAT! He was a young gentleman with a tatoo on the outside of his forearm. He greeted me when I drove up, explained to me about the tires I was purchasing, and he also signed me up for the Rewards Program that I asked about. This employee definitely deserves to be recognized! Thank you for the awesome service....I'll be back for my oil change soon! :)

Personnel are always willing to help you with any of your automotive needs and automotive questions. They make your visit very pleasurable and go beyond.

It took 3 hours to do a safety check I had an appointment for, and they said that I needed 1 new tire, alignment, and by mack lightcovers replaced. What shop just sells ONE TIRE AT A TIME? Red flag, red flag. They tried to sell me real hard and I almost did it because I was IN THEIR WAITING ROOM with my 6 month old for 3 hours.... luckily I had also booked a safety at Sears auto for later that day in case I missed the one at Lex Brodies. Took the car to Sears, walked around the mall, they called in 20 min saying the car passed and I could drive away. I really REALLY think they look for problems that are not there at this Lex Brodies when they do safety checks. Do yourself a favor and go else ware. Plenty of honest shops on the island. Don't waste time at this one.

Normally I have my car serviced at Honda Windward Spa but decided to make and appointment for a wheel alignment at Lex Brodie's Kaneohe as I had always gotten excellent service there. But today I was disappointed. I had a 9 am appointment for a safety check and possible wheel alignment and I arrived early. I did not leave this location until 10:35 because the workers didn't even start on my car until 10 am. My complaint is understandable. Why take firm appointments and then not honor this by working on the vehicle immediately or at least a very short time after arrival? I don't know how long it was on the alignment rack but they determined I did NOT need an alignment, just the safety check which certainly should not take longer than 15 minutes to complete.

The staff is friendly and has great customer service. Thank you and keep up doing an excellent job!!

I brought my Toyota Highlander in for an inspection, I had recently purchased the vehicle from a friend and had no idea the tires on the truck were 10 years old! I couldn't fathom how that could be, regardless, Gerald and Ryan (I think his name was Ryan) were over-the-top in helping me. It wasn't that they just sold me tires, it was that they took the time to explain to me other "quirks" they had found with the truck and how now that they know the vehicle, these quirks wouldn't be issues in the future.

As always excellent service at a fair price. Got me in and out quickly. The service people are courteous and informative.