Always easy at Lex Brodie's Queen Street. Quick check-in with an appointment. Work done on time. Good communication.

Called to make appointment for safety check today. I asked how long it would take with or without appointment. The guy said 3 or 4 hours (depending on how busy) without appointment and 1 hour with appointment. If I brought the car in now they can finish by 12 noon. I checked my watch and it would be still over 1 hour so I decided to take the appointment at 2:00 PM to be on the safe side and have it done in one hour. Then he tells me it will take 1 or 1 and a half hours to finish. Although I didn't question the change in time from 1 hour to 1.5 hours with appointment, the guy was rude over the phone. So I called back and canceled the appointment right away. Although the lady who took the cancellation was very nice, what happened to "Thank You Very Much!" program that made Lex Brodies so famous? Auwe!

Lex Brodie always under promise and over deliver. They said it would be 3 hours for 4 new tires, balancing, brake inspection and safety inspection, but called me to come and pick up after just 2 1/2 hours. Gotta love the service.

Quick, efficient, and courteous

Much Aloha to Cooper and his team who are always willing to Professionally assist us with our cars (4 Hondas) needs and repairs as well as their Integrity in giving us a fair price and warranty for over 2 Decades. "Mahalo Very Much."

Never disappointed. Great communication, clear answers, and Great customer service. Things haven't changed since the 90's. "Thank you very much!"

Have always loved the great customer service and prices at Lex Brodies!

Very good services and responsible

Good service all the time when I come in to this station. Mahalo!

It was certain a pleasant experience with your mechanic team that they tried whatever they could, not only to help us find the issues on our tire but also gave us advice, made themselves available to go back if there was any further problems. Energetic team and tentative service.