Honolulu, HI
I picked up a nail on my passenger side tire. What hum bug... I pulled into Lex Brodie's and was greeted with a smile and motioned into a repair station. They matched my info from a previous visit and asked me if I would like to wait in their Customer Lounge. Fifteen minutes later, my phone rings, telling me by 45 min. job was done, no charge. She said thank you, I said thank you, and off it went.