Classic mechanic story here. I’ll start by saying that Jada who runs the desk in Pearlridge is awesome, the company is lucky to have someone as hard working as her. But overall I am confused. I went in for new tires and an alignment, my truck pulled to the right very slightly. Made an appointment and got the tires, but they couldn’t do the alignment and needed to look at it again. Made another appointment and they said it was one bad ball joint but couldn’t fix it that day. Made another appointment and after 8hrs they said the ball joint was actually fine and they aligned it the best they could, but the tie rod ends didn’t match so couldn’t totally align it. The mechanics said that one was a larger heavy duty tie rod end so that’s why one wheel was kicked out to the side and couldn’t be adjusted straight. Jada gave me a very generous discount to have a bunch of work done but I’ve decided not to do it with Lex Brodies. I’m no dummy with cars and I can clearly see that the tie rod ends are identical. So what is it really? I adjusted the alignment myself with a few cranks of a wrench and now the truck travels straight. Thank you for the tires though.

Work completed within 4 hours, as advertised.

Classic mechanic story here. I’ll start by saying that Jada who runs the desk in Pearlridge is awesome, the company is lucky to have someone as hard working as her. But overall I am confused. I went in for new tires and an alignment, my truck pulled to the right very slightly. Made an appointment and got the tires, but they couldn’t do the alignment and needed to look at it again. Made another appointment and they said it was one bad ball joint but couldn’t fix it that day. Made another appointment and after 8hrs they said the ball joint was actually fine and they aligned it the best they could, but the tie rod ends didn’t match so couldn’t totally align it. It actually pulled the right even worse when I drove home. The mechanics said that one was a larger heavy duty tie rod end so that’s why one wheel was kicked out to the side and couldn’t be adjusted straight. Jada gave me a very generous discount to have a bunch of work done but I’ve decided not to do it with Lex Brodies. I’m no dummy with cars and I can clearly see that the tie rod ends are identical. So what is it really? I adjusted the alignment myself with a few cranks of a wrench and now the truck travels straight. Thank you for the tires though.

Lex Brodie’s Kaneohe branch is one of the best garages I have ever used! The staff is helpful and friendly and the mechanical work is performed with admirable attention to detail. Highly recommended!!!

Always do a great job. They are very busy with many customers, but they take the time to go over all your needs and requirements. Highly recommended!!!

Reasonably quick, fair price, and friendly service. Nice customer lounge with comfortable chair, AC, and coffee.

Well worth buying tires and warranty and any other add ons here at Lex Brodie’s, as it makes it extremely stress free when something unexpected happens. Setting up appointments online are a breeze and makes it super convenient. Also, the time to do the work with an appointment also speeds up the process of getting your vehicle back quickly. I would easily recommended Alex Brodie’s to my friends and anyone looking for great consistent service for your automobile!

They have great service, they are organized and know what they are doing. The crew are polite and kind.

Did the job thoroughly.

I'm a regular customer here and have always been treated well. I don't go anywhere else unless I need specialty work done.