They do exactly what they tell you, along with the estimate. They are professional and appreciate their hard work and customer service from the office staff.

I booked an appointment online the night before and was able to bring in my car the next morning. Jake assisted with getting me checked in and was helpful in what work I needed done on my tires. He called about an hour into the appointment to provide an update and advised on getting other services done. Overall, great experience and quick service!

I had trouble getting a safety inspection done anywhere from wahiawa to Waipio between the technicians not being there etc etc, but I came to lex Brodie’s Waipahu location, and despite there being a wait, they got me in without an appointment, and even squeezed me in sooner than expected. I’d like to specifically thank Ms Leialoha for her help.

I brought my car in for safety check, I understand that business are busy and scheduling appointments is important. I had scheduled my appointment for 8 am, I arrived at 7.45, checked in and waited as instructed. There were three of us in waiting room. I know wait time for my appointment is typically between 1 hour to 1 1/2 hour. I notice my care near the air filling area with number 2a on my roof. All paperwork for the inspection was on my dash. At 9 am I walked outside and checked the rear for a possible safety sticker, none was attached. At 9.25 I checked again and nothing was done. I was looking around for the person who I checked in with and could not locate him, at one point I saw him and he disappeared somewhere in the shop. (Jack I presumed his name not sure) I walked back to my car and decided to cancel my appointment and re-schedule. I removed the number and work order and started to proceed to the office, which at that moment a female worker asked, are u going somewhere, I mentioned I had an 8 am appointment and it's 9:30 and nothing was being done. She mentioned, our inspector is coming in late. (which no one informed me of your situation). She pulled another technician from an oil change, whom can also do the inspection. He completed the inspection in a timely manner. She was helpful with my situation. As I sat in your waiting area, I read you sign, indicating doing the job right for the first time and all your services provided to customers. This is my first time I've encountered this, though I'll continue to use your service. this is not a black eye on you, just wished someone would have kept me informed. Kalani

Easy 5:00 AM check-in, fast service, easy checkout

I went in for a booked safety inspection and they took me right away. I was out of there in less than one half hour. I didn't get the whole name of the woman who helped me but her initials were RF as stated on the invoice. She was very fast and efficient. My hat's off to her. Thank you RF! Buy her lunch for me Lex Brodie.

Good customer service! Mahalo Nui to Christ, the mechanic who repair my Bimmer's air conditioning well. Mahalo for the customer service people! Bravo and thanks for all that you do, keep it the good works!

I always go here for tire repairs / replacements. They are honest and just an all-around great institution. Well run and the best place for tire servicing in town.

my visit to Lex Brodies was for tires and a Safety Check. The whole process was handled by CB very efficiently. She answered all my questions, explained what I was buying, discounts, warranties, checked on the progress of the job. She kept me informed and did a good job at check out. Very satisfied.

Lex Brody is by far the very best corporation I have ever dealt with if my 78 years of existence. Customer service, repair work, trust, value are the epitome of what a business should strive for. Thank you very much.