I'm so thankful this shop helps me to fix my tires, employees are so friendly and help me understand the matter you need to ask them what your service needs for your car. They are so nice and I do appreciate the services. Thank you so much! On behalf of Lex Brodies and all branches with Jordan, you are so kind. Thanks much! I kindly recommended this company can give your car's service excellent. Your position is to maintain your employee's guarantees 100% they will help all the customer's needs. Thumbs Up!!

Very good customer service 👏 👌 👍🏻

Iʻve come to expect only the best in customer service from Lex Brodieʻs. Which makes my experience yesterday at the Pearlridge location so much more disappointing. I had an appointment for a safety check, and I walked in with what I thought were legitimate documents. Turns out the printed version of my no fault card was not appropriate. While there was no notification of this in the email confirmation, okay, I understand. But that does not excuse the way I was treated by the customer service representative who handled my intake. She was not understanding, treated me like I was an idiot for not having the correct no fault card, treated me like an idiot when I sent the incorrect link from my online insurance profile, and all-in-all, made me feel like the entire issue was my fault. This could have been handled in a much more respectful, graceful manner. The confusing thing is that my wife went to the same location for a safety check last month, with the same printed insurance card, and had no issues. Consistency? Oh, and my safety check took more than four hours to finish. The frustrating thing is that this is not the treatment that we have come to expect from Lex Brodieʻs. Moving forward, I think that the Queen Street Lex Brodieʻs will be my go-to from here on.

Great service. Great people. It is where i go when i need my car service!

People are nice here.

Great customer and car service at reasonable price. i was comped some repairs of unexpected problems this time. they honor the tire warranty.. it’s good to be treated well and get good service

They took care of me like their family!

As always "Diamond Services". All support/service personnel working on my car were professional, skilled, respectful and friendly. The gentlemen that worked directly with me provided constant updates in person and by phone, clarifying questions with patience and professionalism, and the woman that made my appointment and closed out my invoice was extremely helpful and courteous, that gave me great appreciation that I made the right choice for having Lex Brodie do my annual vehicle maintenance and Safety Inspection.

My car was well svc'd and Mailei was efficient in handling the appointment.