I came here and checked in for a slow leaking tire. So far as I write. two customers ahead of me have paid and left. For repairing a slow leak in one tire is taking over a hour, but they found a nail and patched the tiny hole in the tire. Looks like it feels rebalanced and aired up, because everything seems very smooth again. Oh, having wifi while that hour made it seem like a flash. **edit** Was thinking it over, the adhesive has to dry...hence the wait.

Excellent customer service and a job well done! I had a repair that I tried doing myself but was unsuccessful because I did not have all the tools to complete it. So, I decided to take my car in to a shop. A fellow mechanic recommended taking my car in to Lex Brodies. So I did. I called Lex Brodies and spoke with one of the technicians by the name of Leo. He took the time to listen to my issue and gave me the the go ahead to bring my car in to take a look at it. So, I brought my car in this past Saturday. That's when I met up with Mike Rizzo, manager over at Lex Brodies and he was very helpful and also told me that the job could be done by his mechanic. So I gave them the keys and let them do what they do best. There was no sense calling them every hour because I know this repair is a challenging one and it needed some time to have it done right. Mike called me on the eve on Saturday just informing me that they will have the car ready by Monday, which wasn't a big deal to me. So on Monday morning, Leo called me and told me the car is ready for pick up. Right on Leo! I mentioned to him that I needed two tires for my ride . An hour later Mike called with the prices and gave them the go ahead to install them on to my car. They did it that same day, mount, balance, and install. I was very impressed by the service, the job and the prices. I will bring my cars in to Lex Brodies to have them mainatained by an excellent crew. Mahalo

I am very good with taking my truck for maintenance at the dealership but I keep putting off repairing my shock. The dealership told me to fix a leaky shock elsewhere (since it's probably expensive there) so I finally chose Lex Brodie's after a year of procrastination. Heck I know it was going to be expensive and I was thinking shocks aren't a big deal. I was willing to put up with the bounce. Anyway I bit the bullet and finally brought my truck in. Called in on a Friday afternoon and brought it in the next morning. So stoked they even took my Akamai Buys deal thingy that I bought on top of whatever website discount they already gave me. Took them a full day. I have to say the customer service is pretty top notch and I think there is even a warranty on my alignment for like 6000 miles or something. Pretty good and no problems. Super convenient and they were totally helpful giving me quotes when I first asked. Lex Brodie's is pretty awesome and I will always remember their old school commercials with the dude hitting the hammer on the wheel made of rock.

Definitely the cheapest non-membership place to buy gas on the island. The only kicker is CASH ONLY gets the super discount. No worries! They even pump the gas for you! Great service and the ladies that I have met working there are very sweet.

Started working on my flat before I even finished my paperwork. Dont know about they customer service because I was in and out before I got any. Awesome. You don't have to be nice if you're fast. WILL go back for future repairs.

First of all this place has better customer service than most retailers out there. My husband I were quickly greeted almost before we were even thru the door. We explained our problem(s) with our squeaky brakes & needed 4 new tires. Right away "Freddie" went outside to check the brakes & found everything to be in good working order. BUT he did say that those brakes were probably the cheaply made pads. We have been to another shop (several times over to replace & repair them) & they just told us sometimes brakes do that!!! Stupid service!!!! When choosing our tires he gave us a full break down of options ranging from the cheapest to the higher quality ones & explained to us the difference for all. With that being said, we dropped off our keys & expected it to be done at the end of the day. Boy were we surprised that it took them only 2 hours to have everything fixed!! When we went to pick up our car, Freddie explained to us that we had a problem with the control arms & bushings (a problem we have had for years and no other place knew what it was or how to fix it). He said as soon as he heard the noise that it made he looked under the car & knew what it was right away!! He gave us a quote due to it being so expensive & said it was good FOREVER, whereas many other places have quotes that are only good for 30 or 60 days. Nonetheless this place was amazing & would recommend them to any & everyone.

It's the cheapest place to buy gas in town, if you're willing to pay cash! As of today, according to gasbuddy.com, their cash price for regular unleaded gas is the same price as Costco Iwilei. But at Lex Brodies you don't need a membership, and you don't have to wait in long lines. Just bring cash!! Not only that, but they pump the gas for you! No need to get out of the car and touch the gas nozzle that many many people have touched before you (GERMS!).

Been going to Lex Brodie on Queen Street fit over 20 years. Always good and honest service. I like working with Jim, the short , mustached haole manager with glasses. Hey, I trust the guy! Always accommodating and friendly. Where else will they fix a tire that you bought from them with a nail puncture for free? Think about it---nobody, but LexBrodie. Thank-you, Lex Brodie, very much.

It took more than 2 hours to get a safety check here. Almost 3, actually! I had a really early appointment on my day off (a weekday) and I showed up early. I handed my keys to the very friendly attendant and he said, "Eh, about an hour." That's fine with me. I sat around in the waiting room, read my magazine (1 hour passed), relaxed, checked my e-mail, watched the news (1 more hour passed). I asked the girl, "Is my car done yet?" She says, "Almost, just waiting on the paperwork." 2 Hours and 40 minutes later, I'm finally done! Here's what I noticed: - Everyone at Lex Brodie's is very very nice. - The guy working on my car would do something...walk away for 10-15 minutes. He'd come back, and do something else...walk away for 10-15 minutes. I totally appreciate that they take the time to do things "right." (I really want to give them only 2 stars but I know overall, they're a pretty good business so I'll give them three) However, I waited longer for my safety check then I did waiting for all 4 tires to be replaced and a wheel alignment (last year) on a busy Friday afternoon. Next year, I'll probably go to a gas station for my check, but I'd still probably come back here for tires.

I don't know the mechanic's name but I have to say he is the first honest mechanic I have ever dealt with! They're very honest with pricing, with what they're doing and they never try to rip you off. Also the mechanic there is very knowledgable about foreign autos.