Timely, courteous customer service. Keep it up!

I hit a pothole today and blew out one of my low profile tires. Put on my spare and drove to Lex Brodie's because I have been going there for many years. New girl Vachelle, same great customer service. Vachelle was extremely friendly and helpful. I expected to wait and did because there were many people ahead of me. The waiting room was full and so Vachelle made sure I was comfortable sitting by the Tire Museum which they moved by the vending machines. The shop is clean and well organized as the workers methodically moved from one car to the next. Got my car back in good order and am very satisfied. Thank you Vachelle and crew!

very good servivesalesman COP

To whom it may concern. I purchased tires at lex brodies. One of the tires now has a slow leak. I went to the Honolulu store and the Kalihi store and was told by both places it would take about three hours to do a fifteen minute repair. This is absolutely the worst example of customer service I have ever experienced. I was told by my golfing buddies not to buy tires at Lex Brodies - I should have listened.

Invoice #15152 Great brake service, on time, courteous staff. Brake conditions noted during last tire replacement.

Did a tire rotation and brake service, very professional service. Dropped it off at 7am before work and picked it up during my lunch break, very convenient location.

I have taken my car to Lex Brodies since I moved back to Hawaii. THEy are very good and take good care of my car. The office personnel is very good and will always take my care thre.

I arrived today for an oil change without a reservation. The girl at the counter was very helpful, in fact all of the employees I talked to was very courteous, friendly and helpful. The only improvement I can see is for the person checking me in to give a more accurate time frame. I was told that the oil change would take around an hour and a half. It ended at almost two hours. Other than that, I like the service and pricing that I receive here!

Oil change, six month checkup and replacing two front tires. As always, excellent customer service.

This was my first visit to Lex Brodie's and I was very impressed with the work, the prices and the friendly service. I will definitely be back!