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Per your pledge re "We will mail you FREE reminders when your State Safety Inspection is due" I have not been receiving these. Can you email them please? Also when I arrived to pick up my car today no one greeted me; I had to wait several minutes for 2 staff to finish their conversation before one of them asked if I needed help. (One of them could have at least acknowledged my presence.) There also did not appear to be a manager present, or at least someone who seemed to be in charge. Not the level of customer service I've received in the past.
second time in a month to replace tires that was seperating. service was outstanding,fast and efficient. all employees were extremely courteous and helpful.
as noted previously
As always, great service and friendly associates. Was told that the wait would be 1-1/2 to 2 hours. I left and returned in 2 hours.
Salesperson was professional and provided more that 1 option, made recommendations and backed it with discounts/rebates.
I needed tires for my truck. Great service, I got the price quote and tire options. The whole process was smooth and the employees took care not to scratch or damage my after market 20'' wheels. Highly recommended.
Used these guys a couple of times in an emergency and they were a rip-off. They try to convince you that somethings not working properly when it's working just fine. I warned my friend about this and he said they tried to do the same thing to him. Buyer beware. Update: I'm updating my review because Scott Williams, the President of Lex Brodie's took the time to reply to my email regarding the problems I've had with the service I received. I will update my review to 5 stars when I go back to Lex Brodie's and the service has improved.
Thanks to Cooper's great customer service, the part for my car was ordered and waiting when I arrived at Lex Brodies. Mahalo for getting me on my way quickly!
everbody very courteous and helpful very pleased will highly recommend to others
from start to finish, the customer service person, Jack, was first class -- helpful, quick and made it a great experience. Definitely would recommend to anyone considering new tires -- this is the place to go.
Aloha, I'm your Virtual Auto Service & Repair Advisor.