“WE’RE LIKE YOUR FAMILY DOCTOR FOR YOUR VEHICLE."

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"Thank You... Very Much!"

Total Customer Reviews combines LexBrodies.com reviews and the 5 Oahu Lex Brodie’s Pages for Yelp and Google pages.

4
Honolulu, HI

1) I often don't feel like getting out of my car to pump gas 2) I sometimes have cash Sometimes the stars align and I actually have cash on me when I'm near Lex Brodie's and need gas. Those moments, I like to take advantage of Lex Brodie's discounted cash rate. They have friendly service and I get to sit back and zone out while my tank gets replenished. Thank you LB's!

5
Waipahu, HI

Awesome. Fast. Friendly. Honest.

Thank You...Very Much! for allowing us to serve you!

- Waipahu, HI
5
Waipahu, HI

Very pleased with the Lex Brodie experience. I initially asked for a quote for 4 tires via their website, and Joe from virtual sales was awesome. I'm one of those that asks tons of questions before making a decision to buy anything, and Joe answered every question I had promptly and completely. My time at Lex Brodie Waipahu was great too. The staff was friendly, and eager to help. The waiting room was spacious, plenty of free coffee, and as a bonus they offer free wi-fi. It really helps pass the time, and I don't know why all places where you have to wait for long periods don't offer free wi-fi. As for quality of service and products, I am very pleased. I got a wheel alignment done, and they told me that they guarantee it for 6 months. Furthermore, I was told to bring the car back after 5.5 months so I can get a free alignment in case anything goes misaligned, and I'll definitely do that. I will definitely come back in the future.

5
Aiea, HI ("Pearlridge")

We recently noticed a vibrating feeling on the brakes of my moms car. Not knowing what to do I called the last company that she had taken her car to. I spoke with Barney, who is the manager at this location. He told me right away to bring in the car and they would check it out. When we for there it was extremely crowded and Barney still Was able to assist us and take it for a test drive to figure out what the problem was. When he had gotten back he mentioned it's the anti-lock brake system doing its job while driving on the hill. It's probably also because the car has not been driven in over a year! Anyhow, we decided to get a safety check along with an oil change. We are extremely pleased with the service that we received from the manager and will continue to visit this lex Brodie's location.

4
Kaneohe, HI

Great customer service and honest technicians. I've had my 2 cars serviced here and received great service every time. Only draw back is that there can be a really long wait time if you bring in your car in w/o an appointment. There may be a bit of a wait even with one. Best to have appt and drop your car off, otherwise you can burn time at Koa Pancake House or at the Windward mall.

5
Honolulu, HI

Excellent service! I got a flat tire and stopped by their shop just before it was going to close. I was able to get immediate, friendly service which was great! They took care of me right away. I was seriously impressed!

4
Honolulu, HI

Thank You... Very Much for your feedback.

- Honolulu, HI
1
Honolulu, HI

Thank You... Very Much for your feedback.

- Honolulu, HI
3
Honolulu, HI

TY...VM!

- Honolulu, HI
5
Honolulu, HI

I had a slow leak on the rear-driver side tire after hitting a very large pot hole. Went to the dealer who sold me the tires and they asked if I had an appointment, which I had not. Went to Lex close by and they took me in right away (without an appointment). Thought Lex was going to tell me that I had to purchase another new tire because it was leaking from the seam. But they got it fixed with minor repair. They checked all 4 tires even though I told them which tire I suspected was the cause of low pressure indicator to light up. Worker also used a Torque wrench after using an air gun to tighten lug nuts to insure proper tightness. Workmanship was checked twice by a different worker and supervisor using a torque wrench. Finally a road test was done before handing me the keys all for $22.

4.6 STAR AVERAGEVIEW REVIEWS
Google Review: I cannot recommend Lex Brodie's highly enough. Their commitment to excellence, exceptional customer service, and expertise in their field make them a trusted and reliable choice for anyone in need of tire, brake, or general automotive services. I am grateful to have discovered such a reputable establishment and will undoubtedly be returning for all my future automotive needs.
7/10/2023
Deven L.
5
Google Review: I would like to give a shout out to the Lex Brodie Team in Waipahu who were professional and informative every step of the way when purchasing my tire. I hit a pothole on H-1 and it destroyed my tire! Tesla said it would take 3 weeks to get the tire in, Lex Brodie had it in 1 week. A special thank you to JR! You guys ROCK!
4/26/2024
Sandra W.
5
I always receive great service from this location. Today I had Jack and he was awesome. He explained the services and pricing. Extremely helpful. The woman who cashed me out (ugh I wish I got her name) was so kind and courteous, too! 5-stars all around! Mahalo!
Lisa U.
5
Yelp Review: Lex Brodie's is the most reliable car service center I have ever worked with. Too often you hear of how some repair shops have shady practices but not Lex Brodie's. They will provide you either a picture or video of what the mechanics see. They will also list the urgency of repair and what to look for. I highly recommend Lex Brodie's they are the best! Mahalo to the entire staff. Or as Lex would say, "Thank you very much!".
5/14/2024
Mamo Y.
5
Lex Brodie's give you a fair assessment Fast , honest and friendly service, especially on a weekend. Appreciate you getting me back on the road while keeping me in my budget.
7/2/2023
Mario R.
5
Yelp Review: I had all 4 tires replaced and front end aligned. Very convenient to make my appointment online and work was started exactly on time. Personnel were very pleasant to talk to and everything was done right. Glad to see that the Lex Brodie's of old still lives on providing great service with reasonable prices.
5/6/2024
Roy K.
5
Yelp Review: I needed to change all 4 of my tires. I usually go to Costco because its less expensive. BUT because there is always such a long wait at Costco, I decided to go to Lex Brodie. Great decision. Customer service is first rate here and it ended up being less than Costco. It was fast!
6/11/2023
Jay. Y.
5
Google Review: I am so glad I decided to come here for a second opinion on a repair my car needed. While it still needed the repair, the cost was significantly lower than what I had been quoted elsewhere, it was done much sooner than expected, and I was given a free loaner car. The staff were all very friendly from beginning to end. I’ve already recommended this place to other people.
5/3/2024
Stephanie W.
5
Have been going to Lex Brodie's for tire and alignment work for over 40 years and they have been outstanding. Sure, I've experienced a few "quirks" with them, but that also happens with any other best other shops taking care of them in good order.
Alan Y.
5
Wonderful, quick service. My low tire pressure light came on while driving to work downtown. I was able to make an appointment to drop off my car at lunch and picked it up after work. No charge for checking my tires and the employees were extremely friendly and efficient even though they were busy.
Judy C.
5
Yelp Review: Having car trouble sucks but we all know that finding a good mechanic is half the stress of getting the repair done. I've been taking my cars here for years and they've always treated me right and charged me fairly for the work. The team is always so nice and their customer service top notch. Shout out to Kevin for helping me on my last visit. Keep up the good work guys !
8/2/2023
Jay M.
5
No one anticipates to have a flat tire while going about their day, so needing to deal with a flat tire is always a frustrating ordeal…Thankfully, paying a visit to Lex Brodie’s has never added to that frustration and instead provides a pleasant, friendly experience every time. Thank you to the team at Lex Brodie’s Aiea for taking care of me during my most recent visit.
6/19/2023
Troy A.
5
Easy to book appointment via web. Coupon and extra saving booked on line are great! Excellent customer service. I really liked how they explained what they worked on and how should take care of it. Good job!😄 👍 Mahalo for your excellent customer service.😄
8/28/2023
Melanie P.
5
Yelp Review: First off I don't do Yelp reviews, good or bad. My experience here has always been honest and accommodating, as well as prompt! I have been bringing my car here for far more than just tires. The staff is always amazing, and I want to say thank you! to Lex Brodie's staff!
7/19/2023
Robert S.
5
First time at lex Brodie’s it was excellent service and the girls at the front were really helpful.
Ronald & Sally H.
5
Yelp Review: Great crew as usual. Professional, knowledgeable and just plain cool to do business with.
11/14/2023
Richard A.
5
I am very happy with great customer service and friendly staff at Waipahu location and highly recommed. They take pride in taking care of there customers. And they honor military discount. Mahalo
Abdul R.
5
Love the service ! Friendly staff ,Fast and efficient. On line booking makes it convenient .
Terri M.
5
This was my first visit with Lex Brodie Kaneohe branch and I’m sold as a forever customer. The manger Gerard and his staff treated me like Ohana. I highly recommend Lex Brodie Kaneohe branch if anyone needs tire and/or brake service. They are the best. Mahalo🤙🏽🙏🏽
Ken Y.
5
Thank you for always taking care of my car. consistently respectful, good communication. Thank you for fitting me in and keeping it transparent
Catherine M.
5
Yelp Review: Always exceptional service. I never feel cheated and the online coupons are always nice.
7/7/2023
Loraine H.
5
Google Review: I've gone here a few times over the past couple of years (oil change, brakes, safety check, alignment) and they've always been able to get me in within a day or two instead of the many week long waits of other mechanics in the area. They're very honest and straightforward, I was never pressured to get extra or unnecessary work done. A solid and reliable group of folks!
7/27/2023
Emily J.
5
Google Review: Excellent service, sincere employees whose main goal is to make clients happy, fix their their car concern and eases their worries. This is how I feel each time I bring my car to their Waipahu location. Less talk, more work, and fair cost! Much aloha and mahalo, Waipahu Crew!!
6/12/2023
Elizabeth P.
5
Yelp Review: Great service. Took me on short notice and even shipped the tires I needed from their warehouse. No wonder Lex Brodie's continues to operate successfully.
5/2/2024
Craig S.
5
Yelp Review: The place is a "WELL OILED MACHINE" so efficient and helpful. I can't say enough about this place. Yes, it cost a little more than Costco but worth every penny! I went from a nightmare at Costco tire center to a little slice of heaven at Lex Brody!
5/13/2024
Laura W
5
My go to for our company and personal auto tire needs. They provide excellent customer service from beginning to end. The receptionists are gems there as they hold down the calls and processing without losing their cool. They also answer phones in a timely manner. Wait time is excellent compared to dealerships. And they do quality work and hold true to their warranties/guarantees. Appreciate your hard work there at Lex Brodie's!!!!
11/14/2023
Bryce. F.
5
Yelp review: Fast same day installation. Tires were in stock unlike the big box stores where tires had to be shipped in. I either had to wait for the shipment to arrive or wait a week for an installation date (two different stores). Tires were balanced and installed faster than the two hour wait anticipated. So you pay a little more for the tires, you don't have to wait for the shipment to arrive (longer than the promised wait time) or waiting for an open installation date.
3/14/2024
Michael N.
5
I have been a Lex Brodie client for over 20 years. Today, I still get the same great service every single time I’m there!
Carlin K.
5
Yelp Review: These folks are fantastic. GREAT CUSTOMER SERVICE!!! I truly enjoy my visits to this location and my interactions with the employees! All smiles!
5/21/2023
Eric H.
5
I am very satisfied with the service at Lex Brodie’s. The staff were all very helpful and the work was completed timely and for the estimated price.
Robert R.
5
Google Review: Easy 5 star. I called on a Wednesday afternoon to tell them that my truck had symptoms of overheating. I took my truck in late that afternoon and left it overnight. They ran a cooling system check on Thursday morning and found out that my truck needed a new radiator. Thank you, very much!
4/5/2024
Darryl G.
5
Google Review: The staff was friendly enough but extremely efficient. The price quote was accurate and reasonable. Big thing to know is that they service Teslas for a much more reasonable cost, something like 2-3 times cheaper than getting checked at the service center. Recommend for convenience, reasonable pricing and speed of service.
3/18/2024
Martin H.
5
Great experience. Very easily scheduling online, the service advisor explained exactly what they would do, and they got done quicker than expected!
James P.
5
Google Review:My first time at Lex Brodie's. The service was outstanding! Went in for brake service and they did a complete inspection of my 4runner. I was expecting to replace pads and shoes. after inspection they informed me that my brakes were in good condition. There was no charge. Hard to find that kind of honest service. Not because it was free of charge, but because they were professional and honest!
7/19/2023
Daniel F.
5
Yelp Review: Jack and the girls at the front took really good care of me and my mom. They are professional and probably one of the most honest mechanic shops I have been to. You can tell they really want to make their customers happy and give them the most fair price they can. Jack and the sales girl I talked to broke down all the costs before starting the work so I knew exactly what we were paying for. Great staff, patient, kind, and honest. This place treats you like family and wants you to leave happy.
5/21/2023
Kai C.
5
Yelp Review: Outstanding customer service! Unfortunately, everything that could possibly go wrong with my vehicle, went wrong. I was more than stressed, until I contacted Lex Brodies Waipahu. I will continue to support such an awesome business. Thank you, thank you, thank you!
7/28/2023
Kristi K.
5
Going to Lex Brodie's Waipahu is always like stopping by a good friend's house. Lei, Blossom and Kekoa always take care of business professionally and personally. They know their business and take care of everyone courteously and with the best customer service anywhere. The maintenance was taken care of completely, with an excellent review and recommendations by Lei. Blossom took care of the follow up appointment and parts ordering completely, patiently, and as everyone there, like old friends. Always great to see Lei, Blossom and Kekoa!
6/21/2023
Phillip M.
5
Easy online appointments, quick in person check in and drop off. Car was running great! Thank you for the quick service. Will always come back to Lex Brody's.
6/9/2023
Douglas C.
5
Google Review: The best customer service I've experienced in the auto industry! I called Saturday regarding a noise on my Tacoma and they fixed my truck in less than two hours. The previous auto shops didn't have availability and also were closed weekends. Lex Brodie's prices were amazing too!
5/19/2024
Christopher G.
5
Staff are always very friendly and range of services is convenient. I also like the online reservation system, and the waiting area is great, too.
Mark S M.
5
Google Review :I really like this place! It's super convenient and I have consistently been able to get great same day service. Jordan in particular is extremely professional, friendly, fast and somehow keeps up with what's going on with my vehicles in between services
6/28/2023
Parks M.
5
Yelp Review: My tire went flat and I wondered how Lex Brodies would handle it. Let me say the schedule an online appointment was easy and timely. I arrived on time and was out of there in 30 minutes. That is customer service! Thanks!
3/13/2024
Mike D.
5

RATED A+ SINCE 2007

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Lex Brodies is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honolulu, HI (808) 536-9381, Aiea, HI ("Pearlridge") (808) 484-5680, Waipahu, HI (808) 671-4561, Kaneohe, HI (808) 792-4900 if you have any issues in accessing any area of our website.