Very nice people, but insanely slow. I called first thing in the morning and asked whether they could fit me in for a safety inspection or whether I'd need to make an appointment. The lady I spoke to told me to bring the car in straight away. I was there within half an hour. Not until I'd given them all my papers and handed over my car keys did they tell me it would take them 1 hour 45 minutes because there were other people ahead of me. I agreed, and they said they'd call me when they were done. I called 2.5 hours later; they still weren't done. In the end it took them 3.5 hours. When I brought the car back to get the final safety sticker after getting my registration, it took them another 45 minutes to decide that my car wasn't in compliance after all, and that I'd need to get a window tint removed. Which they can't do, so I have to take the car elsewhere. And it's now 3:30pm. Needless to say, my car was not road-ready that day. You know it's a bad day when the most efficient part of it was spent at the DMV.

My car overheated on the way to work. Fortunately, I was able to pull off the highway get towed to this Lex Brodie location. Barney Griggs was very professional, even at 6:45 in the morning; before their posted operating hours. They didn't try to sell me extra, unnecessary repairs even though I was sure that I damaged the engine. It turned out to be bad hose clamps on the coolant hoses; a very simple fix. They checked and rechecked the cooling system to ensure the system was fully functional and the engine head gasket intact. I was pleasantly surprised to leave with less than $110 worth of repairs for a potentially very expensive problem. The next time I need maintenance on my car this will be the first place I call.

Lex Brodie Tire has a discount on gas if you use cash!

Needed alignment to be done and called two places. Lex Brodie's Tire had an opening for me that day. Customer service was excellent. The alignment was quick and I was out of there within an hour. The other place still hasn't called back.

We have been coming to Lex Brody on Kam Highway since 2010 and they are the BEST! The Brody Man's service staff and the gals in the front are above quality. We have two older vehicles and Audi and a Durango Lex Brody does it all. I never get a no answer and have never felt like they were overcharging me or telling me repairs that do not need to be done. Freddie (whom we have delt with the most, although all the other gentlemen are awesome as well) is honest and explains our repair issues to where we can understand. Even when my husband is deployed, he doesnt not have to worry about me getting repairs and service done at the Brody Man because he knows they are honest and wont take advantage. From Safety to Tires to Align to coils to a/c and Brakes... They have dont it all and honor their word and they work. I recommend EVERYONE to Lex Brody whenever possible!

I just want to say that I used to be in the tire and automotive industry for over 20 years. I knew Lex and Sandy personally. I brought my car in because I was experiencing front end rattle with the home tools I have I was unable to find the problem. I took it to Lex Brodies Waipahu for a diagnosis. I left it with Jr. over there for 1.5 hours they test drove the vehicle and confirmed the rattle but they could not confirm the component that was causing the rattle. They just gave me the "Oh you might want to take it to the dealer" Answer. Laters with you guys. I took it to Island Brake and Wheel alignment and Derrick Dudoit took the time to diagnose the problem for sure beyond a doubt and took me to look at it first hand. If you want a pro go to a pro. If you want a "Take it to the Dealer answer go to Lex Brodies!

Go to the Honolulu location (Kalihi St) for excellent service and friendliness. I am planning on being a lifelong customer.

Lex Brodie's to the rescue again!!! Towed my car there at 5:15 and my two flat tires were fixed by 6 pm! Excellent customer service from beginning to end. I highly recommend this place and will be a repeat customer for sure! Mahalo....

I am always treated with Aloha when I need services for my car and have been a customer for many years but yesterday, Mike, the Manager and Jim, and all the ladies went over and above expectations in taking the time to explain things and make me feel comfortable during what turned out to be a day-long, waiting at the shop experience with one problem after another. I had gone in thinking I only needed my brake lights changed - maybe 30 minutes - but they discovered a bigger problem with the brakes. While I was there, I heard that even if the shop was super busy, Mike went with one of the employees to the emergency room after the EE was seriously injured. I've worked in law offices and executive offices and I've NEVER seen that kind of caring. I want to commend Mike and Jim for their integrity and superb character. They could have taken advantage of me as a single mom, and charge me for many extras.... but they didn't. You can be sure I am spreading the word about the honesty and the excellent way all of you treat people and I'm telling everyone to go to Lex Brodie on Queen Street. May God richly bless and prosper all of you.... always. Faith T.

Im pleased with their service. Im not gonna think twice returning on them for my next car service. Gave me the good price of the item.more value for my money. After having trouble for my services in the car shop near Times market i preferred to look for other shops and a colleague referred me here. Read the good reviews and now proved. They are helpful and friendly and important thing,they get the job done. I recommend that you visit them for your car services.