Honolulu, HI
This was the first time I visited Lex Brodie's, and I only went because Costco did not have the tires I needed. It was such a great experience that I will never purchase tires anywhere else. All of the staff was courteous and professional, and they treated me the way a customer should be treated: I felt like they really cared and appreciated my business (I was not just another number). When it was determined my alignment could not be completed because of damaged parts, the employees doing the work brought me under the car and showed me the problem. They pointed out damaged parts and actually explained what needed to be done. I was scheduled to have some work done on my vehicle at the dealership, but after the most-satisfying service I received, I plan on having all the work done at Lex's. I saw “the light” and am now a customer for life. Thanks to a wonderful group of workers for keeping “the light" shining. I know Mr. Brodie is proud. [Invoice #1033597]