Waipahu, HI
About a month ago i got 4 new tires for my car. I leave and in a week my tire is flat, it was a slow leak caused by chrome chipping, they said they would do what they could and it still leaks. 2 weeks later i have noticed my 2 front tires now have a slow and steady leak and the only tire that has not had problem gets a nail in it, so i bring it back. they take the nail out and tell me now all my tires are going to leak from the chrome now from changing them, AWESOME! 4 new tires now I need to get air in them every week. WISH I WOULD HAVE KNOWN THIS BEFORE I SPENT $500. When I went in for the screw in my tire I asked the guy at the counter if they could put in a headlight bulb for me (Im not a car guy and I had problems with it myself) I already had bought the bulb it just needed to be put in. He tells me it will be 54.00 and I said thats way to much to put a bulb in. The guy at the counter acted annoyed by me, when I said to him "would you play $54 to replace a headlight" he tells me "no cause I know how to replace a light bulb AND THATS YOUR PROBLEM" at this point I was thinking if I talked to a customer like this at my job I would in trouble or let go, I'm sorry but i was being polite the whole time until he felt the need to talk down to me. He went on with a few more comments that really rubbed me the wrong way. I know that i am asking them to do a service and it was too expensive in my opinion, you don't need to agree with but you don't need to get defensive. What should have been said is "sorry thats what the cost is", but thats not the way he chose to go. The one star review is more for the attitude I received from the clerk not cause of the tires, for all I know the chrome was already messed up, it leaked on one tire before I went in, now it leaks on all four, maybe there was nothing they could have done. I would not recommend this place due to the way I was talked to.