I have been a loyal customer since the 1970's and continue to be satisfied with the level and quality of services, and products offered. However, I am concerned that for the 2nd time in a little over a year, I have brought my car to install new tires and have found after leaving that all the quarters I leave for parking meters in my center console are missing. I didn't report it the last time because it might have been a fluke and the amount is small, but I noticed immediately upon leaving that again all the quarters had been taken. Not a big financial issue but certainly sours my impression of Lex Brodie's trustworthyness.

I especially liked the fact that the young lady put down the thicknesses of the brake pads

I arrived stressed and left with a big smile on my face. They had the same tires I had on my car in stock and I was out of there in less than an hour and a half. For a good experience, go here.

Great Service

The staff at this location are very helpful, courteous and efficient. They found the nail in my tire and repaired the puncture within an hour.

Great people working here. Took my car in for brakes. They called with regular updates and concerns they had about my car. Very speedy service also. Great place with great prices.

I was disappointed that Barney Griggs was not working this day (3/2/2013) and the following day (3/3/2013) because he is always attentive to his customers and assures satisfaction. In addition to an oil change, I had a free tire rotation. I had an appointment at 1pm but the work was not completed until 3:30pm. Longer than usual, which I accepted. After picking up the car, we noticed that there was a message of "Very Low Tire Pressure". I took the car back the next day at 12:30pm. They took it in and I waited for the car thinking that the air in the tires may have been low and I expected to have a short wait. I waited at the store until 2:20pm. I was told that one of the tires was slightly low. I was disappointed in the lack of discretion by the manager. Obviously the work was not done properly the day before. Because of this oversight by the staff, if I were the manager, I would have put priority on checking to see if it could have been fixed quickly (which it could have been). Your receptionist was very nice and apologetic. Also this oversight by your staff on 3/2 caused overtime expense for your company on 3/3 because the store was supposed to close at 2pm. Unfortunately the mistake by one person causes problems for all involved including your customer and your company.

Fast and efficient service...Got my oil change and safety check all within 2 hours....

Fast and reliable service. Mahalo.

Came in Monday march 5 for a full synthetic oil change and to change wiper blades on a 2006 tundra. My only day off was Monday, as I work 2 jobs to help support my family. I was told at 8:30 that morning it should be no longer than an hour and a half, maybe 2 hours at the most. I felt that was very reasonable. I went on my way came back at 11am and the charges were on my dashboard for the repairs but the car Was in the same position where I left it. I can't understand how you could have inspected my truck when it was in the same place I left it 2 and a 1/2 hours ago? I wasted valuable time I could have other wise spent doing something else. I understand we all make mistakes, but how did so many people get their cars done? Did they inspect and repair those cars or just move them to a different spot and print the invoices with the charged items and was the work done? Who knows? I'm a local, born on Oahu and raised on Maui. Do you think I feel a little uneasy about what happened? Would you? I can't get the time back that day. Could I have spent those 2 1/2 hours with my family. Could I have had breakfast with my friend who was on island that morning from Maui? There isn't anything worse than wasted time.....well maybe being treated unfairly and discovering some deceptive practices.....thank you very much!!!!!