My particular tire could only be found at your company. Professional, straight forward service, very informative. Excellent service.

great customer service in and out. my tire was losing air so a patch was put in the inside of the tire. Last year I had the same problem and a patch was put in by Lex. I was hoping that their would be no charge but 21.00 was

Excellent service.

This review should have been done several years ago but after passing by the location recently and discussing it with someone I felt that Mr. Brodie would have been very unhappy with the service we received. My husband brought in his truck for an ac recharge. We had a coupon for the special and told the person who assisted us that we know the ac is leaking but we wanted to take advantage of the good deal on the recharge coupon. When we went back to pick up the truck, the person assisting us said that we had a leak so he did not recharge it (did not do anything). We already mentioned that we knew that the ac had a leak when we brought it in and even told them about it. Anyway, we had to pay about $100.00 for doing nothing and the person helping us was very rude. It seems like he was in a rush to go home and watch the super bowl game at that time. After that, we never went back to Lex Brodie Pearlridge again. We ended up going to Firestone and they provided us with better service and prices.

My first experience with Lex Brodies was as bad as it gets. Everything that could have gone wrong went wrong. Thankfully this company stands by their customer satisfaction guarantee. They addressed the problem at hand and went above and beyond to be sure the issue was remedied. They not only offered to fix their mistake but also offered extra complimentary services. I made an appointment one week ago today to have an oil change. I was expecting to run into issues with what they had promised me but that wasn't the case. Manager Michael Rizzo checked me in for my service, said he remembered me and notified me that they would call me when my car was ready. I was expecting to wait all day but I received a call within two hours that my vehicle was ready. As I waited to sign off on the service that had been done on my car, Michael approached me to let me know he remembered I had two bad tires on my last visit. He offered to replace them then but I declined because of time constraints. They replaced those tires today with my oil change at no charge. This is the most memorable outstanding customer service experience I have ever had. I was treated with sincerity and I cannot express how thankful I am that people still care about their company and their customers enough to make such a positive impact on another person. Thank you, Michael Rizzo and everyone at Lex Brodie's!

Very good service and staff so friendly and courteous. Lucky for me that you are open on Sunday. The first stop i had made had no air service and the second stop provided air and recommended your shop nearby. I thought I had to wait until Monday to have flat tire fixed. Thank you for your excellent service.

Excellent customer service - the work they did on my xterra was great. They made sure to call me and gave me fair estimate to fix the problem. Will definitely come to this place if I ever have any brake related issues with my vehicles.

Great service! Was in a bind with a nail in my tire and tight on time. They squeezed me in, plugged the tire and I was on my way in less than 30 minutes. Everyone was super friendly to top it off. Highly recommend to others!

Worst customer service ever. Went in to do my safety check at 2:30p I told them I needed to be out before 4pm so I can go pay for my registration and they said okay. The manager took too long doing "paperwork" and at 4:15pm he gave me my papers. Let you know that I live in kahuku and I drove to kaneohe to get it done. So I had to drive all the way back to kaneohe just to get my stickers. Never going back to kaneohe again.

Great job. Love the online appointment system and appreciate the quick service.