Honolulu, HI
It was a rainy Sunday morning. I parked my car on South St just mauka of Queen St. Strange, my tail lights were still on even though I turned off the lights. I'd have to figure that out when I got back from the sales office for the new condo they plan to build nearby. The line was very short (like I said, it was raining). Took the tour, got the info packet, and went back to my car. Hmm, the tail lights were off now. The car didn't start. Not even dying grunt. What to do? Being the last person in town that doesn't have a cell phone, I couldn't call for help. Wait a minute! Wasn't that a Lex Brodie's I passed on my way here? I grabbed my umbrella and walked over to it. Jack was at the check in stand. I told him my situation. He grabbed a jump start box, we got into an SUV and headed over to my car. We got it started, but, man, it was running rough! It died again getting out of the parking space. Restarted it. I had to keep it revving with one foot, and try to keep it moving with the other foot on and off the brake. Jack followed me in case it died again. Back at the station, they found that my battery was dead. Drained of life by a bad alternator. They would have to replace both, but I'd have to leave my car there overnight so they could get the new part Monday morning. Great. It would be a long walk home in the rain. But they called a cab for me and said they would reimburse me for the ride. Unbelievable! The car was ready late the next morning. The bill was substantial, but there was a $60 website coupon discount included that I didn't even know about. Well, I'm definitely coming back to these guys anytime I need something done to my car in the future. Best car repair experience ever!