I took my chances coming in to Lex Brodies for a flat repair 15 minutes to closing. I was afraid they would turn me away and tell me they couldn't repair my flat because of the time. Fortunately they did take me in and the repair was done within 10 minutes. At $21.00 for a plug that should last the life of the tire is awesome.. Very friendly and great customer service. I would return back to Lex Brodies for future services...

My father in law took his car here recently to fix a tire with a slow leak. They told him he needed to buy a new tire and refused to fix it. He even bought the tire from them. He then took it to Sears and they were able fix it. This place will take advantage of older people. Bad customer service!

I bought tires from Lex Brodies a while back and maybe forgot I bought them there? Not even sure if they were the same tires. Anyhow, I took my car there after another company said they could not plug the hole in my tire. Lex Brodies fixed without question and that was 2 months ago, also they did not charge me, since I had purchased tires from there before. Saved me $100 or so for new tire. Thank you! I would probably give 5 stars, but they are so busy sometimes you're better off leaving your car or coming back the next day, so can be a little hassle if you need something done quick. But there is a reason they are busy and have been around for so long. Customer service. Other companies visit and take notes.

Mike who is the manager, worst customer service....this guy is arrogant and a chip on his shoulder. I would never come to this location unless they fire his ass. Even his employees were saying he's grouchy, I don't care if you're grouchy, you work in a customer service environment! Scott: Thanks for writing back, I actually left a voicemail 2-3 weeks ago and have yet to hear from you. I'm going to assume that you did not receive my voicemail?! First of all, I did have my tire repaired by another tire company while I placed an order for a new tire. They were concerned enough that driving with a nail in my tire was dangerous and atleast temporarily patched my tire until the new tire arrives. This to me is customer service, rather than telling me I'm a "rock at a hard place" and refuse help with a temporarily solution. Secondly, Mike offered towing only when I asked to speak with his manager which is you. This makes me wonder, he decides to offer this solution ONLY because I asked to speak with you? Why was this not offered in the beginning instead of telling me I'm a "rock at a hard place"? At this point I just feel this is the worst customer service treatment by someone you call a "manager". We live in Hawaii, train him in customer service. You're other employees are much friendlier. I will email you.

My wife called several tire shops and only a few had our tires in stock.. We decided with Lex Brodie's for several reasons: 1) The main reason for my wife-walking distance to Pearlridge mall. 2) They were able to take us in that day. 3) 2 other tire shops that had our tires in stock, but they are situated in secluded areas. 4) At the time they offered a deal, get 4 tires you get a $100 discount so Lex Brodie's was a good deal. When we arrived there was a good amount of people there. But we were quickly greeted and offered help. I believe our mechanic's name is Freddie. He answered my wife's questions on the phone and seemed nice when we met him in person. This location had a nice waiting area that offered free coffee and water. There was a flat screen TV and several reading material. Check out their website for deals. Yelp 31 day challenge catch up: 23/31

4-Stars are an awesome rating from me, especially, if it's the first time. Very helpful staff, great customer service, friendly and attentive (Barney Griggs). Tip: MAKE AN APPOINTMENT ONLINE at m.lexbrodies.com/Appoint… to ensure your place, and service is guarranteed. This is a very popular place with high ratings, so "walk ins" may take a little longer (like a day, or maybe more). So, get online and make an appointment. Their Website lexbrodies.com gives a pretty good timeline on how long the repair is going to take. Finally brought the wife's car in to get the "bearings" replaced... didn't know it was the bearings until I took the Head Mechanic around for a spin. An expensive replacement, but glad these guys (and gals) did it for us! You've got a repeat customer! D

I did a walk in safety check once, had a good experience. Second time I called ahead to get appointment. I showed up and they told me no one was certified to do my safety check. I had to leave and reschedule. I wish they could be more professional and called to inform me I didn't need to come in. Never happened. I called to speak to the manager, who offered a 10% discount which was nice, but considering that is only $3 off a safety check and I make more than than that for the time I had to take off, I didn't think it was a fair compromise. Very disappointed in the service this local business had to offer considering the time it has existed in Hawaii. The manager (Mike) made up some bull sh** excuse they had a new system and they are working out the kinks. Those who read may think this is little, but its the little things that keep consumers coming back. Lost my business.

I got a flat tire yesterday and called this morning at 7:15 (15 minutes after they open) to see if they could squeeze me in ASAP. Gerard answered the phone and told me that they can definitely take me and get me in and out as soon as possible, EXACTLY WHAT I WAS HOPING FOR. I came in and he was actually the one who helped me and recognized my problem from when I called him this morning (3 stars for being attentive!) then he proceeds to tell me my options for what tire I should buy, he did not once tell me to buy the highest price but instead told me that it's up to me and MY OWN preference (1 star for being sincere!) and I chose to get the medium priced one (157.00). One hour later they had my car ready and I was set to go! I recommend paying in advance because there's no better feeling than to just get in and get out! I will definitely come here again when the time calls for it!

Lex Brodies has been handling my tires/wheels for the past 7 or 8 years and it never crossed my mind to leave a review for them. Mike, Cooper, Mandy and staff are always friendly, professional and communicative. Today I purchased 2 new tires and they were done in less than 2 hours. I've never had any problems with their work and I can drive with peace of mind that my car is safe.

Good service at a reasonable price. The workers are friendly.Look for Groupons for additional discounts.