I was disappointed that Barney Griggs was not working this day (3/2/2013) and the following day (3/3/2013) because he is always attentive to his customers and assures satisfaction. In addition to an oil change, I had a free tire rotation. I had an appointment at 1pm but the work was not completed until 3:30pm. Longer than usual, which I accepted. After picking up the car, we noticed that there was a message of "Very Low Tire Pressure". I took the car back the next day at 12:30pm. They took it in and I waited for the car thinking that the air in the tires may have been low and I expected to have a short wait. I waited at the store until 2:20pm. I was told that one of the tires was slightly low. I was disappointed in the lack of discretion by the manager. Obviously the work was not done properly the day before. Because of this oversight by the staff, if I were the manager, I would have put priority on checking to see if it could have been fixed quickly (which it could have been). Your receptionist was very nice and apologetic. Also this oversight by your staff on 3/2 caused overtime expense for your company on 3/3 because the store was supposed to close at 2pm. Unfortunately the mistake by one person causes problems for all involved including your customer and your company.

Fast and efficient service...Got my oil change and safety check all within 2 hours....

Fast and reliable service. Mahalo.

Came in Monday march 5 for a full synthetic oil change and to change wiper blades on a 2006 tundra. My only day off was Monday, as I work 2 jobs to help support my family. I was told at 8:30 that morning it should be no longer than an hour and a half, maybe 2 hours at the most. I felt that was very reasonable. I went on my way came back at 11am and the charges were on my dashboard for the repairs but the car Was in the same position where I left it. I can't understand how you could have inspected my truck when it was in the same place I left it 2 and a 1/2 hours ago? I wasted valuable time I could have other wise spent doing something else. I understand we all make mistakes, but how did so many people get their cars done? Did they inspect and repair those cars or just move them to a different spot and print the invoices with the charged items and was the work done? Who knows? I'm a local, born on Oahu and raised on Maui. Do you think I feel a little uneasy about what happened? Would you? I can't get the time back that day. Could I have spent those 2 1/2 hours with my family. Could I have had breakfast with my friend who was on island that morning from Maui? There isn't anything worse than wasted time.....well maybe being treated unfairly and discovering some deceptive practices.....thank you very much!!!!!

Cherry !!! Thanx you guyz...

Only the best sales staff on the island, where did you find these guyz (and girlz) ?!? It's always a pleasure and thanx for the coffee... = )

Timely, attentive, friendly

Amazing customer service. John was on site and helped me out a lot. Guys who were working there were very knowledgable, friendly, and professional. Will definitely be using again,

I bought 2 new tires at a great price and wheel alignment.

Jack was extremely helpful and friendly. Work was performed in a timely manner, too.