from start to finish, the customer service person, Jack, was first class -- helpful, quick and made it a great experience. Definitely would recommend to anyone considering new tires -- this is the place to go.

Helpful, efficient & friendly service!

Wonderful people. good work. theylisten. #23642

wonderful group of people. they listen.

Overall, excellent service. All merchandise and services were described/explained prior to the work. Estimated time to complete the job was spot on. (Don't know if you've heard this from other customers but I'd prefer not to have that shiny tire dressing applied after installation. Attracts dirt too quickly.)

Good service. Folks are always friendly, informative, and helpful.

Brought my car in hoping they could help me with the plastic strip under the front bumper. It was sagging and touching the ground but was still attached at the ends. The original clips were broken but the people at Lex were able to secure the strip to the bumper. And they did it at no charge. Plus, they were very pleasant about it even though it was practically closing time on a Sunday. Great service always!

I go to Lex Brodies Kaneohe for all my auto work. From start to finish there is nothing less than professionalism, honesty and friendly service.

I set up a 9:30am appointment to have one tire replaced. After 2 hours I was told that the 5 month old tire (purchased from same location) would be replaced by the warranty. They had to send someone out to pick up the tire from another location because they did not have it in stock. I went to get lunch and came back. After a total of 4.5 hours, the tire was replaced and I was told the warranty covered most but not all the tire and I had to pay $50. I did not mind the $50, but the 4.5 hour wait for a single tire change was unacceptable. I drove in with the spare on and had I known that it would take that long to change the tire, I would have just dropped the tire off and gone about my day. My other experiences have been excellent, but today's experience was a bummer.

I set up a 9:30am appointment to have one tire replaced. After 2 hours I was told that the 5 month old tire (purchased from same location) would be replaced by the warranty. They had to send someone out to pick up the tire from another location because they did not have it in stock. I went to get lunch and came back. After a total of 4.5 hours, the tire was replaced and I was told the warranty covered most but not all the tire and I had to pay $50. I did not mind the $50, but the 4.5 hour wait for a single tire change was unacceptable. I drove in with the spare on and had I known that it would take that long to change the tire, I would have just dropped the tire off and gone about my day. My other experiences have been excellent, but today's experience was a bummer.