It took more than 2 hours to get a safety check here. Almost 3, actually! I had a really early appointment on my day off (a weekday) and I showed up early. I handed my keys to the very friendly attendant and he said, "Eh, about an hour." That's fine with me. I sat around in the waiting room, read my magazine (1 hour passed), relaxed, checked my e-mail, watched the news (1 more hour passed). I asked the girl, "Is my car done yet?" She says, "Almost, just waiting on the paperwork." 2 Hours and 40 minutes later, I'm finally done! Here's what I noticed: - Everyone at Lex Brodie's is very very nice. - The guy working on my car would do something...walk away for 10-15 minutes. He'd come back, and do something else...walk away for 10-15 minutes. I totally appreciate that they take the time to do things "right." (I really want to give them only 2 stars but I know overall, they're a pretty good business so I'll give them three) However, I waited longer for my safety check then I did waiting for all 4 tires to be replaced and a wheel alignment (last year) on a busy Friday afternoon. Next year, I'll probably go to a gas station for my check, but I'd still probably come back here for tires.

I don't know the mechanic's name but I have to say he is the first honest mechanic I have ever dealt with! They're very honest with pricing, with what they're doing and they never try to rip you off. Also the mechanic there is very knowledgable about foreign autos.

I hate to write a bad review....especially after I previously wrote a glowing review...but that's exactly what I am doing. I bought new tires from Lex Brodie in July. This week, just about 6 months after these tires were installed, I found one totally flat. That's OK...it happens. Luckily, on the back of the receipt, it clearly says that EVERY TIRE SOLD BY LEX BRODIE is covered. Well, I drove over, only to wait for almost 3 hours (I was told it would be 1 hour) and then to be told that while there are no punctures, THIS type of tire is NOT covered because it is a lower price "45" tire. First, I was never told that when I dropped $600 in July, and second, what is unclear about "EVERY TIRE"? So in the end, even after explaining the situation to them, I had to buy a new tire at full price, thought they did me the "favor" of installing it for free. Here's the best part....at the end, I asked "so since this wasn't covered before, how is the tire I just bought covered". He said it ISN'T! I asked what happens with my new "45" tire if I drive off and within 24 hours, the tire goes flat again. Essentially, I'm out of luck. Lex Brodie's motto is "Thank you...very much"...No, thank YOU very much...for a tire with a 6 month life span.

This is my go-to place for tires. I have purchased all 4 tires from them. In addition to friendly service, they provide all sorts of extras that mean a lot to someone who knows next to nothing about car maintenance, such as free tire pressure checks and air refills if you just drive up to the service area. They even checked my spare. The other day when the error light on my dashboard indicated something was wrong with my tire, I drove straight to Lex's. They looked at my tire, found a screw and sent me on my way without charging me a penny. Hey, Lex. Thank you.....very much.

After a terrible experience with the Kailua Midas, I found this shop and I love. They were nice. They were helpful. They fit me in right away. And they fix LOTS of stuff! Definitely my new auto shop.

Lex Brodies, I don't know what to think of you. You're efficient and cheap thanks to your Groupon coupons but on the otherhand you're quite expensive and take a while. Conveniently located on Queen St it's an alternative choice for oil changes if your auto mechanic can't take you on the day you pick. The three times I took my car in the people were friendly, efficient, and nice. The only gripe I have is almost 50 bucks for an oil change! Sure they add that inspection and what not but really? 50 dollars? An added perk is the shuttle service which will drop you off in town only if someone is "available". If not you're on your own.

After the latest shenanigans at the Pearlridge Sears Auto Center, I called around for a set of new tires to enable my daughter's Honda Accord to pass the safety check. I was pleased to learn from Lex Brodie's Aiea store that they not only had a sufficient quantity of Falken tires in stock, but that all telephone appointments qualified for a discount of $23.00 per installed tire ($20.00 installation and $3.00 disposal fee per tire would be waived). GOOD DEAL! I got there in twenty minutes and was promptly greeted by the friendly staff. I also ordered the wheel alignment service. The salesman also noted that my safety check was due - I did not inform him that Sears had "failed" me earlier that day for the bad tires and allegedly leaking CV boots (see my review on Sears). In a little over an hour, the jobs were completed. The safety check was passed as the CV boots were found to be in good working order. The $92.00 of waived charges was rounded up to $100.00. I am very pleased with the professional and courteous service I received. With the new rubber on the road, I feel secure for all of us who get behind the wheel to travel on our crowded roadways.

I don't normally bother to review but I decided to start today because I was blown away by this place. I had a dent in one of my rims from going over a pothole that was causing the air to leak from my tires. The guy who put in my spare tire told me I may be able to get it pounded back into place. So I visited Lex Brodie's today to see what they could do to me. One of the guys (sorry didn't get his name) took a look at the tire/rim, told me he could fix it, and started pounding it back into place. He then tested it to make sure no air was leaking and then another guy put my tire back on my car. All this was done within about 15 minutes. I was shocked and happy it was fixed so fast. Then when I was waiting in line to pay, the guy told me I could just drive off, as in they did everything FREE OF CHARGE! I was shocked, I was expecting to pay at least $50+ for the fix, even asked if he was sure and he said yes. I am so grateful for these guys, they didn't try to rip me off (it's very obvious I know absolutely nothing about cars) and were actually friendly and efficient! Next time I have an issue with my tires, I am definitely coming back here!!

Awesome! Mike Rizzo and crew were very helpful. I called in the morning to see if I could have my truck fixed while I was at work. Mike told me to come on down. After I talked to Mike, I felt that the work needed to get done. I got new tires, new brakes, and a new battery for a very good price. I am so happy and don't feel as if I got ripped off. I am going to bring all of my cars here in the future. I'm not sure what took me so long to bring my cars to Lex Brodie's. Mahalo Mike and crew!

First, let me set the stage: Day before Thanksgiving and I got out of work early. 4:50 pm. Kind of early, anyway. So I rushed down to Lex Brodie's near Ward (and by rushed I mean sat in traffic for half an hour). It is 5:30 pm and on a normal day, they close at 6pm. Close at 6pm, not start working on a last-minute car at 6pm. And did I mention it is Thanksgiving Eve? So when I get there, there isn't a single car in the lot (just a delivery-esque industrial truck which is clearly there for business and not repairs). I have the eerie sense that they're closed. Nevertheless, I pull up, park, and walk towards the entrance. A smilely local guy in a Lex-Brodie-Red polo approaches and I blurt out, "Something'swrongwithmytirecanyoufixit???" First, he checks with his manager(?) that they can take me this late [manager's response, "Might as well," whoohoo!]. After quickly ascertaining that I had no idea what was wrong with my tire except that it seemed to be leaking and/or collaspsing, he immediately quotes me the price--AND THE TAX--and asks if that's acceptable. Without an appt, $20+change to solve my car problems at the last minute before the big holiday? No problem, that seems like a steal to me! Plus, if you're like me and didn't know, they now offer free wi-fi in their pretty nice (but freezing) lounge area--and I needed to shoot off another email from work anyway which was, again, perfect. Passing by one of their displays (and truthfully several of their package services sound like fantastic deals if it was actually my car an not a borrowed vehicle I was using . . . ), I see a booklet about female-friendly autocare guide. Feminist that I am, I picked it up and perused--only to notice that the back page has a coupon for $20 your first visit. If you're saying to yourself, as I was, "Does $20 off of $20+change mean that I'm getting this tire fix for the '+change' part?" then the answer is yes. YES! Fantastic. While I got amazing service, fast-and-friendly answers, and still left before 6pm for under $5, I will definitely be heading back there (though hopefully not immediately). I may even look further into their Green and Roadside packages--those sound like convenient _and economical_ deals.