My husband and I have taken our cars to the Waipahu store for service of... Tires, Brake service, Rotation and balance, gas. We have never had any problems with the service and great customer service we received each time we went. I have referred family and friends to get their cars fixed/serviced there too. We are so thankful for all the help, understanding of our needs, patience and professionalism given to us. Thank you to the Management team and staff!!!

I came in about 7:00am just to get a safety check inspection and it took them over one and a half hours just to do my safety check. why so long I do not know.

Our family depends on Lex Brodie's for automobile repairs. Over the years, they have proven their professionalism, with prompt service, loyalty discounts, and personal attention to detail. We appreciate you, Lex Brodie's!

Good service replacing my tires. However, after assuring me it would inspect the brakes and the spare tire, NOTHING was said to me upon check out and payment. NOTHING noted on my invoice.

Just left a review on my horrible experience. Invoice # is 1058200. thanks.

Just had my car serviced for 2 rear tires yesterday (10/31/2013) due to a flat. Called for a 225/40/18 which they indicated they had in stock. I show up 30 minutes later and get assisted quickly. The sales person is indicating that he only has Michelin Pilot sport A/S in stock, which of course is the highest priced tire for my car (i used to work sears auto, Michelin's pay a pretty commission). As i looked at his computer monitor, I noticed Falkens, Hercules, Uniroyal, etc. were all in stock. After i pointed this out, then he mentioned "oh, you are right". 0 stars on service as ripping off a first time Lex Brodie's customer is definitely the right way to get things started on the right foot. Service was quick considering the amount of cars there at the time. good stuff. Upon inspection, they did not put away my spare jack and tools, which is whatever. Took me about 1 minute to do so. After going home (and i guess i am the idiot for not checking), both rear rims had noticeable scratches when they mounted the wheel for balancing (center area of wheel had paint freshly falling off), and one area on each wheel was damaged (i am assuming when they dismount the tire, they use that iron bar to press down on). Horrible experience. Giving half a star is generous. Would not recommend, would not return to this location. Unless you have a car you don't care much about the looks and want quick service. Again, be somewhat knowledgeable and call ahead.

From the moment I got there i was treated with the utmost respect and courtesy. Whitney assisted me with the removal of my flat tire from my car trunk. She did it all as she stated she did not want me to dirty my clothes. She said her close was made to get dirty. She gave me a estimated time to complete the job. She guided me to the lounge - another excellent idea.

Friendly people & awesome service. I would highly recommended it.

Barney runs a great crew. Everyone is professional, friendly and the job gets done in a timely manner. Kudos to all of them.

Exceptional service! Will only go to Lex Brodie's to get my car serviced! What a great way to start my week! Mahalo!