Honolulu, HI
Customer service is everything at Lex Brodie's. Had the best experience which started shortly after 7 am when I spoke to agent Richard over the phone to discuss my tire needs. Speaking to Richard was like talking to an old friend. When I arrived at my appointment later in the morning, he welcomed me at the entrance and inspected all of my tires including the ones I was not replacing. By doing this, he found a nail in a rear tire which I was totally unaware of. The performed work was completed in an hour, sooner than stated! My car was waiting at the entrance with Richard there to see me off. The customer service I received left me smiling as I drove away.