Honolulu, HI
Got a flat tire on my truck, pretty bummed because my tires still have a lot of tread. It looked like a inch long slash on the tread part, so I was thinking it probably wouldn't be patch able. Called around to a few places and no one had the size tire I needed. There a little bit bigger and wider that stock size. Costco wouldn't even touch my truck cause the tires were not stock. Well Lex Brodies had them and they open at 7am. Talked to eddy and he said to bring it down no need appointment. I told him I'd be there at 7. So I pulled up about 6:50 and was happy to see the place open and at least two people being helped already. By 7 the paper work was filled out and I was chilling in the waiting room. I told the guy I needed to be on the road by 8:30 cause I work at 9. He said that shouldn't be a problem. 8 o'clock rolls around and still no word, so I'm getting a little worried. 8:05. He comes in and tells me they can't patch the tire. I asked if they could get a new one on by 8:30 and he said, can. I thought for sure they would try to talk me into buying a pair. But he didn't. Well... my ocd told me I needed a pair. Who buys one new tire anyway. They got it done and had me on the road by 8:35. 450 dollars less in my wallet, but after driving on a spare for a few days it felt like money well spent. A company has to really be on it to get 5 stars from me, and I keep trying to think of a reason to give them 4 but I cant. Job well done.