Lei was so very helpful, even though we did not fix our car. She helped us donate the car to Cars 4 Kids! Mahalo!

Seems like a lot of negative reviews, but had a good experience with them. On a Sunday, I got 4 new tires and a safety check. I called in ahead of time to see if they had my size, they didn't, but said they would bring some in from Pearl Ridge. I arrived and started talking to the lady at the front about the services I needed. When she told me the price I cringed a little and asked if she could give me a discount. ON THE SPOT SHE GAVE ME $100 OFF! The tires came in just as I was done talking to her and they started working on it right away. About an hour and a half later they were done.

I found a nail in my Jeep's tire, and I would have pulled it myself except I don't have a spare tire. The nail was on the outside tread block of my 31" off-road tire, and I feared no one would want to patch and plug it since it was close to the sidewall. I saw this location had good Yelp reviews, so I made an appointment. I dropped my Jeep off at Lex's and they found that it was just a very short nub of a nail, and popped it out. They dunked the wheel and tire in the tank, and found no leaks. They put the wheel back on the Jeep and handed me the keys. No charge! Customer service was superb from the lady at the front desk, to the tech, and the manager who took time to answer my 'what if?' questions. I awarded 5 stars based upon the customer service across the board. I did not have in-depth maintenance performed so I cannot comment on that. This experience did put my mind at ease, and I will use Lex's again if the need should arise! Advice: If you buy pricey tires, be sure to get the extended coverage. You never know when a nail or screw puncture will make your tire useless.

Carla was awesome, informative, and well versed on all questions I had. Will make sure to return for future maintenance.

Outstanding service in Kaneohe. The alignment specialist was awesome. They got me in ahead of my scheduled time and had me out in no time. My truck has over 200000 miles on it and the service had it running like new. I will definitely come back to them.

Very pleasant staff as usual. Car was inspected and completed within the time I was told it would take. Great job. I haven't been to Lex's in a while but am thinking of coming back.

Everyone was very friendly and helpful to me. They showed me clearly the damage to my tires and wheels causing air leak……they kept me apprised of what was going on with the repair and were clear and concise about what was happening. Thanks!

Good job!

Flat tire.

DO NOT use Lex Brodies. I went in a year ago to replace both front struts, checked with them the day before to make sure they had all the parts and took it in the following day. They only had the front right strut.... Nonetheless got the job done since I was already there. One year later come to find out from my other mechanic that they did a bum job on the strut they replaced. Luckily, was still under their warranty. The first time I took it in was a Saturday and they said they were "too busy to even look at the car". So I said okay and took it in the following Monday. I left the car there the ENTIRE day and I did not get one call. I was thinking that they would diagnose the problem in the morning and possibly repair in afternoon. I finally ended up just going down to the place at the end of the day and they said the JUST finished looking at the car. Literally took them 10 mins. This meant, I would need to take it in ANOTHER time. Just yesterday, I called in to let them know I would be dropping the car off this morning. I, like most people, needed to arrange for another ride from my friend to help me with the car. I spoke to Whitney on the phone and she guaranteed they would be able to finish the car today. I finally get to their shop this morning, thinking it would be the last time I have to deal with these people and the sales rep tells me that because they are "busy", they cannot guarantee that they finish the car today.... Of course, I told him I talked to Whitney and let her know what time I would be taking the car in today. His response was, "Oh she's just a cashier, I personally cannot guarantee this to you. I just wanted to tell you before you dropped your car off today...." First off, I could give two you know whats about who told me the car would be done today, fact is, someone from your poorly run company told me that the car would be done TODAY. I have already arranged for a ride and everything and you are telling me I might have to take it back to this place AGAIN?! He did even apologize for another inconvenience that they have caused for me. Unreal. I could not wait for my car to be done with this whole process to write this review because of how pissed off I am right now. I really hope I get the car back today or else it will be the 4th time I take my car to these guys for this repair. Not to mention a repair that they did a bum job on in the first place. Talk about poor customer service. "Thank you very much!" for nothing! I'll be surprised how long these guys stay in business with employees like this...