Brooke was very helpful to me. It really was good to have an appointment. She put a reminder on my windshield for the alignment check.

On 3/24/2014, I had installed 4 new tires (BF08549-265/65R17) on my Toyota 4rnr-SR5. After installation, worker forgot to follow up with Wheel Alignment, waited over 2 hours. When I inquired if my vehicle was done, he apologize, and worked on it said 1/2 hour, was done within 10 minutes. Hopefully the wheel alignment was done properly, below info on service, wheel alignment.. My work order: R000497 Date: 3/24/14 4:10pm My Final paper document Date: 3/24/14 4:17pm

I only take my car to Lex Brodie's now- even if it's only for an oil change. Leo is a great mechanic and the staff always keeps me informed. Thanks!

It don't seem o matter if I get Mike or Jim or Cooper. The service is spectacular. My wife's car is a 1999 Miata. They don't make parts anymore and we had blown out the air conditioner. Jim, on his own time tracked down the four different parts, then had them shipped out from the mainland. This is service beyond excellence.

Lex Brodies was much more helpful than Firestone down the road even though we had been a loyal customer of Firestone's. We were caught in the middle of some major finger pointing with Lex fixing the power steering pump but that didnt solve the problem, instead it was of their opinion that it was the rack that was no good (which was under warranty at Firestone). So we had it towed to Firestone telling them to change the rack but they refused because they said it was the pump (but how could that be because we just got it changed at Lex) so I asked them again to inspect it and were they sure it was not the rack because that was what Lex was saying it was. Of course when they reinspected it, they said it was now the reservoir, so we tow it BACK to Lex, they order and change that part (for free labor and the part was at cost no mark up, thank you very much) and it STILL does not solve the problem. Lex then talked to Firestone directly (so as not to keep putting us in the middle of the problem), had Firestone tow the car to their place and change the rack. Yes, that solved the problem. How frustrating it was for us to go back and forth but thank you to Lex Brodie for putting customers first, unlike Firestone. We appreciate all the help that Barney, Mel, Rolando, Eddie and the rest of the staff offered to us!

Thank you for helping us with our Toyota. It was so frustrating that Firestone was not willing to help us by changing the rack that was under warranty, when you folks determined that it was indeed that part and not the power steering pump that was the problem. Further, it was so helpful to us that you folks contacted Firestone for us instead of us having to keep being in the middle of this back and forth pointing fingers nonsense. Lastly, thank you for offering to pay for towing services, giving us the reservoir part at cost and not charging us for labor. We definitely will be back to Lex Brodies because of the wonderful service that Barney, Mel, Rolando and the rest of the staff has shown us!

Jade was very friendly and helpful. She pointed out a possible problem with a certain line of tires, which she did not have to do. It is nice coming to Kalihi to get service.

Quick and friendly! Thanks!

Good and fast service, much faster than anticipated. Great tire.

Both the product and the service was great!