Great Service, love the online appointment ability as I work nights and can't contact during the day. Conveniently able to make my appointment at 730 am as well! One of the quickest oil changes and inspections ever! Unfortunately must rate 4 star because when I went to get my first vehicle inspected, they wanted nearly $800 for four new tires and alignment for my chevy impala. I asked if there were any used tires or cheaper options and was given the response "this is the cheapest option for tires." My wife's uncle is a car dealer and me myself being a gear head, know I can get 4 great tires WITH an alignment for no more than $400. Other than the inflated price and "no option for other tires" it's a great place!

Invoice #4046886 Mixed emotions at first. My original intention was to have a safety check done for my 2011 toyota truck. To my surprise, I was told that my 2 front tires needed to be replaced in order to pass the inspection. #1 it was totally unexpected news to me. And #2 the tires didn't even appear to be bald in the first place, nor have I noticed any sort of changes in driving the vehicle. In the end, I did decide to pay for it. Was it a stretch for me? Big time. Do I feel as if I got hustled? No. Considering the maintenance for my fairly new truck, I would rather it be in the hands of a quality auto repair shop than some other place thats dirt cheap with a lesser unknown reputation. So for me, I would say that this place is an honest, upfront business where auto repairs can be trusted.

OMGOSH! These people were just sooooo nice. I will definitely come back here ! AND the cost was not gonna make me have to give up lunch for a month. Mahalo Nui for the great service and warm smiles. Luv you folks!!!

good service for new tires

After my first experience at Lex Brodie's went so well I, once again, decided to come here when a shard of metal punctured my tire. I needed new tires anyway so decided to go ahead and replace all four of them. I chose a decent brand of tires rather than the cheapest ones since Hawaii's roads are just awful. For four tires, the special gadgets that also needed to be changed since my car model requires it, a 6-month warranty AND an alignment I paid $580. As the man helping me kept asking me if I wanted this or that I kept realizing I don't keep up with my car too well and was starting to sweat as I was fearing the price at the end of all I had told him to do. I heard $580 and was half relieved. $580 is a lot of money, don't get me wrong. I'm not made of money any more than the next person but for all that I got and the satisfaction of knowing that my car is in better driving condition and safer, it is a price I was happy to pay. Not to mention that when I was driving home after picking it up the ride was SO SMOOTH! To say that while driving on Hawaii roads is enough to shock anyone. The man also told me to bring my car back within the next 6 months for another FREE alignment and tire rotation and free is always a word I welcome with open arms. So far, 2/2 experiences here have been nothing short of 5 stars and I will continue to come here. Thanks again!

The service was quick and courteous with smiles and kind words from the service representative that initially helped me, to the cashier, to the service technician that brought my car around. I will definitely keep coming back!

All staffs in this branch are so kind and nice. And the quality of service is very good

good service. little pricy

I took my car in yesterday to get some new break pads. I didn't hear any squeaking coming from my car, but since I'm almost at 100k miles, and I've, literally, driven this car across the country, I just felt like it was time. There was also a coupon on the website, and I like coupons! So, made the appt online, got a confirmation to bring it in at the time I specified. I arrive and tell the guy that I'm there for some new break pads. He was sorta condescending initially telling me that he has to measure the break pads and rotors and if those have wear then that's gonna cost me extra...honestly, I was getting the impression I was about to be screwed over. I handed my keys over and was told I'd receive a call when my estimate was ready. Well, I had just enough time to go get a coffee when I got the call that I only needed back breaks (I have an AWD) and the rotors and a break flush. Um, okay, that sounds about right. Hey, at least it wasn't all 4, right? I was wrong about the being screwed over feeling, and I'm glad I was. After a few hours I got another call that my car was ready to be picked up. I headed over, paid for the service and everything was ready to go. Thanks, LexBrodie. I appreciate your honest service & the very timely manner.

Brah, dis guys da one to go. My car stay dropped to the earth. I shit you not, I went to 5 different places to get my tires aligned cuz my negative camber was making my tires bald, look like the mr clean guys head in the dish wash commercial. All the other shops couldn't get my car on the rack cuz I stay hellaflush. They went look at my tires and said could order new ones. Den was like, shooots braaah, I like! Den told me come back in tree dayz, I came back, went change my tires, did my alignment, gave me one free air freshna. Now can pick up da sweet wahines in my jdm, pinoy car wid da forrest smell airfreshna! Would come back again and tell all muh boys come here! Cheeeee