Honolulu, HI
My trustee old 2005 Chrysler, Town & Country, of which I've rarely had problems with other than to routinely change oil, change tires, add water and replace windshield wipers suddenly stopped running a day (8/8/14) before Primary Elections Voting Day (8/9/14) in the middle of Hurricane Iselle. As an elections trouble shooting official I needed to be at the various precincts that I was assigned to between 4 - 5:00am in the morning. It was late Friday afternoon the night before and most rental car services and car repair shops were closed or about to close due to the storm. But my prayers were answered and Lex Brodie's Tire, Brake, and Service Company was open and willing to wait past their closing time for AAA to tow my car in. Fortunately also, Enterprise Rental Service sent a courier to pick me up from Lex Brodie's to get me set up with a compact rental. The rest is history as I was able to complete my elections assignment with peace of mind that my car was being serviced by a competent sales manager who gave me a very reasonable estimation for a fuel pump replacement. However, the mechanic having seen the car to diagnose the problem discovered that I didn't have a fuel pump problem, but a dead alternator along with serious brake wear and tear. The sales manager called me while I was doing my elections day duties and told me the damage. Having a strong understanding of what the dealership would charge, I held my breath while I was given the estimate. To my surprise, with the discounts offered, the price was uncanny and within my budget. I gave the go ahead and within a day, I was able to pick my car up running safe and smooth.