Honolulu, HI
Great customer service but the quality of work is terrible. I had a flat tire and went there. But I had to go there 3 times for such a small issue, because every time, they said it was fixed, then I picked it up, drove home, and discovered it is not totally fixed... ..
Aloha Weili Geng, thank you very much form your feedback, may we ask for some more information so we can look into for you? We see our invoice from 9/21/2023 (#1430922) where we re-plugged (and patched on the inside) a tire that was plugged at another shop (we see we charged $21 for the repair on this visit since it was the first time we worked on this tire), and that we did an oil change. Did that tire continue to leak after that visit? We don't see any other invoices from that visit. Can you share those invoices? Please email to [email protected] Thank you very much for your time to share this additional information. Sincerely, Scott D WIlliams 35+ years Lex Brodie's Team member
- Honolulu, HI