I’ve been going to Lex Brodie’s in Kaneohe for about four years now, and they’ve consistently been my go-to for oil changes, tire rotations, brakes, and now tires. I’ve always had a great experience, but one person in particular deserves a special shoutout: MAILE OTIS at the front desk.
I’ve worked with Maile almost every time I’ve visited, and she is truly one of the reasons we continue to come back. She is professional, incredibly kind, helpful, and welcoming every single time — even when the shop is extremely busy. She always makes you feel like your business is appreciated, and that kind of customer service really stands out.
Most recently, I needed new tires, and I couldn’t find my tire size in stock anywhere else on the island. Lex Brodie’s had them available and they were actually cheaper per tire than the other stores, which would have required me to wait for them to be ordered. Talk about a win-win!
I highly recommend Lex Brodie’s Kaneohe for both their service and their customer care. And if you’re lucky enough to work with Maile Oits, you’ll understand exactly why I keep coming back. She’s awesome and a huge asset to the team!
Richard, we can't thank you enough for the kind words! We LOVE hearing how much you enjoy coming to Lex Brodie's! Maile is definitely a shining star and we're thrilled to have her on our team. Providing exceptional service and competitive pricing is what we strive for, so it's great to hear we hit the mark with your tire needs. We're looking forward to your next visit and appreciate the recommendation! Take care! -Scott W.
- Lex Brodies Kaneohe