As always, Gerard was knowledgeable, helpful, and 100% satisfactory! I have asked for Gerard when I visit the Kaneohe location for more than 10 years now. John taught him well -- and Gerard "channels" John's direct and personable manner. I got all my questions answered, my tires rotated and balanced, my wheels aligned very promptly and the car was ready when promised -- IT JUST DOES NOT GET ANY BETTER THAN THAT! (Mr. Brodie would be proud!)

Similar to used car salesmen, mechanics often get bad reputations for being dishonest and recommending unneeded repairs on vehicles especially for female patrons. With this in mind and once again needing vehicle maintenance not covered by a warranty the hunt once again began for a place that seemed the least likely to cost me a mortgage payment. Immediately I was impressed with the fact that I could make appointment requests with Lex Brodie's online and less than 24 hours after my request, I received a confirmation email for my appointment. I had to call a few days later to move the drop off day/time and the person I spoke with on the phone was very courteous and helpful. When I dropped my vehicle off this morning, I advised the staff what my concerns were, and less than an hour later my vehicle had been inspected and rather than charge me for an expensive unneeded repair, they informed me of what necessary maintenance needed to be done to the vehicle and what my different pricing options were. Less than four hours later my vehicle was ready for pick up and safe to drive on the road. What I appreciated most about my dealings with Lex Brodie's today and all the staff members was the fact that they didn't try to up sell me into any unneeded repairs and they didn't try to speak down to me even when it was clear I didn't know what the hell was going on regarding a few things. My vehicle was serviced in a timely manner, and although my wallet is crying its crying over needed costs, not about being taken advantage of. Thank you Lex Brodie's for being a class act. Much appreciated. FYI - they offer a AAA and military discount which is especially helpful for days that your bill costs more than your rent/mortgage.

While the service wasn't cheap, it was needed and I feel confident it was done thoroughly and well. The appointment worked well and staff kept me updated and aware of the fixes needed. A well maintained and performing car is definitely much better, safer, and in the long run, cheaper than potential alternatives like an accident! Mahalo! James

Nice professional service and obviously continuing a legacy of caring great leadership. While the service wasn't cheap, it was needed and I feel confident it was done thoroughly and well. The appointment worked well and staff kept me updated and aware of the fixes needed. At first I balked on the price, but logic and experience teaches that a safe, well maintained and performing car is definitely much better, safer, and in the long run, cheaper than potential alternatives like an accident! Thank you very much ! :-)

Great quick service!

Great Service! Got my car done fast. The workers are very friendly people. Lex Brodies is truly like a Family Doctor for your car!

I had a flat in my front tire and I went to the Honolulu branch to have it repaired. Unfortunately the leak was in a place that could not be repaired so I had to replace the tire. Even without an appointment the service took a little more than an hour and I was on my way

Invoice # 2089738 Great Tires - Great Service - Great Price ..... WINNAH !!!

Great Price - Great Service - Great Tires!

I bring my car here for service because the very first time I came I got excellent service. Since then I get upset with myself why I keep coming back here. Every time they tell me a service is only going to be 45 min or an hour it usually takes THREE or FOUR. I don't like spending half my day off fixing my car. One time I waited two and a half hours for an oil change which I had an appt for and was early to. Which is ridiculous because I can take it to jiffy lube and get it done for the same price in less than 20 minutes. Sometimes I think they take advantage of me/my time because I am young. I don't think I'll be coming back any time soon :/