Everyone that helped me (especially "Cooper", Whitney, and Nancy) made getting a new set of tires on my car as pleasant and hassle-free as possible. Mahalo!

Fast and friendly service. Mahalo!

Had more done than planned but hope it was warranted and will be worth it in future. Was a little frustrated with communication from technician but eventually sorted it out.

I have been coming to Lex Brodie's for all of my tire and related needs and I have always been extremely satisfied, and this most recent wheel alignment procedure was no exception. Your alignment techs are very responsive and a pleasure to work with.

5 stars for sure! I went in for a tire rotation (free if tires are purchased from them). I asked if they could check an oil leak as well. They ran tests and found that I did have a leak! They couldn't fit me in right away to fix it so they informed me of the problem so that I could use the previous mechanic that did work on my vehicle. That just shows that they want the best for their customers and I really appreciated it.

Service was fast and very pleasant, I would recommend Lex Brodie's anyone in need of great car service!

None

I came to do a check on my wheel alignment, my daughter had hit the curb so I wanted them to check it to see whether it needed adjusting. I asked to do a safety check also even though I still had another month. I was then being pushed to do wheel rotation, buy new tires, and suspension check. I didn't want all that, I just wanted an alignment and safety. I did say they can do the rotation if need. I brought the car at 7am, was asked when I'd like it back, I said noon. After my check in, it all went crazy. After I left, I decided to wait on the safety check. I called the first time to let them know not to do it. The guy never took my name or my vehicle. The second time, a female took my name and said she'll let the intake person know. I called a third time because I wasn't confident my message got through. This time I talked to the intake person, and she said okay. At 11:30, I didn't receive any call to let me know what happened with the wheel alignment check, or to let me know whether the car was ready. I called, talked to a female that said the intake person was busy, she didn't seem to find my car work order, or my name. She said she'll have that person call me back. Another half hour went by, so I called again. Same person, she said the intake person will call back. Another 40 minutes went by, I called again, same person telling me she'll have her (intake person) call me back again. I was so upset by then that I demanded to talk to the intake person. She said that my work order was cancelled by me! I was livid! I told her that I cancelled the safety check, not the wheel alignment. This is already 1pm, and no work was done on my car. She tried to give me some explanation, and told me they'll check on it right away. It was done fairly quickly, but I question the quality of the job they did after all that happened.

Five Stars! I'm always most impressed by the customer service; I'd give them Six Stars. However, the convenience of the location (I just drop it off before work) and the services provided have always been great, as well as competitively priced.

Excellent service! Will definitely make Lex Brodies my "go to" place for service on my car.