Wow!

Big Secret: Not just for tires! This business is AMAZING! When I first moved to Honolulu, this place intimidated me. I thought, "Oh, no not that place, it looks big and successful and they must over-charge or something." But today when I was in a jam on New Year's Eve Day - the last day of 2014 and urgently needed my car fixed this was the only place I could tow it. And to my surprise and amazement they were not only able to take my car at the last minute, everyone who works here works so hard and is SO NICE! Not only are they entirely capable, capable and honest, they are full of the Aloha Spirit. I wish that I've always come here and after today there is nowhere else i will take my car. This is it. I've found the best place on O'ahu. Thank you to the team there for your hard work, for your kindness and expert ability to explain the situation, for not taking advantage of me, for your honesty and above all for your great aloha spirit. I am grateful that I've found you. I highly, highly, highly recommend this establishment if your car needs repair. I feel lucky to have found it, and so will you. This business suits my motto that kind people should receive more business and if there is anything I can do, other than drive my nearly two decade year old vehicle, to send them more business I most certainly will. I love giving my business to those who have big hearts, and great talent for what they do. Mahalo Nui Loa,

Service was faster than anticipated, and very much appreciated.

Had to take back back my car in less than 48 hours after the same dash board warning signs came back on. Leo the mechanic took time to figure out what was wrong and gave me an honest feed back. I really thank him for that. Of course, they did not charge me for the second visit.

What can I say. ... excellent service and all employees are so friendly. Went to another place first for my car inspection and sensed something was not right so I quickly left and drove down over to Lex. ... like night and day

Although it was the first time I had done business at Lex Brodies in a number of years, I felt like a valued longtime customer from the first moment I arrived on the day my service. Employees were friendly & efficient and had me checked in quickly. I was notified by telephone as soon as my vehicle was finished. When I picked up my vehicle, I was assisted very quickly & was on the road within 5 to 10 minutes. The only negative feedback I would have is that when I called to schedule the appointment, I was placed on hold for several minutes. Overall I rate my experience 5 stars.

Invoice #5050280 Customer service was great. I got a free estimate on very important repairs to be completed on my 1998 Tacoma. Thank You... Very Much.

I was pleased w/ my entire experience, from the time I drove, set an appointment, until I got back the free estimates for repairs to the 1998 Tacoma i just bought.

It was Christmas Eve around noon, and my son's 2004 Impala, his prize possession's brakes were metal on metal. We were lucky enough to be blocks away and pulled in. They immediately thought that one of the tires had frozen calipers. We were greeted with warmth and reassurance. When they put the car up on the lift, sure enough they found the front left tire would not roll freely and saw it was with frozen calipers on the front left tire! After we agreed on the replacement of the two front brakes, they offered to give us a ride back to Straub Hospital where I had medicine to pick-up at the pharmacy. Superb customer service!

This was my second time at Lex Brodie's Honolulu. I was impressed the first time, so I returned. The prices are fair, the work well done and the employees very helpful. I was prepared to wait until the next day to pick up our car. They phoned the same day to say our car was ready for pickup. Lex Brodie's is the place for our car from now on!