Good work! Thank you!

*****

Good Service. I always bring my truck to this shop.

Attentive, accurate and only fix what needs fixing.

Always reliable, fair and easy. I have used Lex Brodie's since 1980 and always have a good experience. Staff is trained and know what they are doing.

I appreciate that Lex Brodie's honors their warranty and give the service, in my case an alignment, as promised. Thank you very much.

I called and was able to schedule a safety check appointment for 2 PM on 3/31/2015. They told me on the phone and at the time I got there it would take 1.5 hours. I was ok with that. I should've known the second I got there, my experience wouldn't be good. I got there and didn't know where to go. After many mechanics walking around, one came up to my car and told me where to go. Since the wait time was long (but bearable) I walked to a near by restaurant. But not after waiting a few minutes in their waiting room (which had old furniture, no coffee, and reeked of cigarette smoke). I came back about 3 and saw new faces in the waiting room. I realized these people were leaving before me. 3:45 comes around and I ask a girl what is the status of my car. I assume it was towards the end of the check. I was WRONG. She didn't have the "balls" to tell me it wasn't even serviced yet, just that a mechanic will come by ASAP. I thought it meant come by to drop off the paperwork. At 4, I said I can't be here any longer (I was a very long lunch break to begin with). I told the girl I want my car back and that's when I realized no one even looked at my car. 2 hours of my life I will not get back. 2 hours my car sat in the lot. Why any business schedules an appointment and not keep their word is mind boggling! Lex has 3x the staff of Jiffy Lube, but takes 3x as long... If they actually do what they say they will do.

Very good service. Our doesn't shimmy now going downhill with our new brakes. Mahalo!!

ecomment#00063. I am a long time customer. In the past usually great service, repairs completed, called for pick up, free flat fix, discounts, etc. All good. Recently quality has been dropping--returned three times to get alternator fixed. Told: Battery light going on the dash. Told please check.. left overnight. Told also to check brake lights--"seems to be working". But wait --the turn signal doesn't seem to be working. Leave it again. Next day: New service rep didn't seem to be familiar with auto diagnostics. Based on my daughter's description of "battery light" going on I thought, "charging problem". I don't think they checked or would have quickly figured out the problem. Car returned, "nothing wrong", "battery fully charged," Great--no need repair. Car died on the way home --oops, towed in next day. Second trip down Told tow guy, he also said, right off the bat, "alternator" or "battery". Asked service rep what did they check: "oh we couldn't tell if the light doesn't go on". No.. you check with a volt meter, or run diagnostics on the charging system. "but we did" (REALLY?) Got it fixed, but geez, train the service advisors! (Third visit to pick up car).

Quick oil change and tire rotation. Thank you.