Kaneohe, HI
I set up an appointment 2 weeks ago and ordered tires that were in stock at a different location. I told the sales rep about Lex Brodies bad yelp reviews and said I wanted to give him a good one. Well..... I arrived this morning at my scheduled 9am appt. The guy knew nothing of my order, my appointment, and the tires were NOT in Kaneohe. I'm a small business owner and my business follows through every time, with everyone. If we cannot arrive on time or with the correct items, WE CALL! We don't waste your time. Lex Brodies in Kaneohe, you have wasted my time and the time of many others, I'm sure.
Aloha. We are sorry for the delayed response. We are very appreciative for the opportunity to serve you and your feedback. No one is happy when our time is wasted. Please accept our sincerest of apologies. We will review with our team to avoid a repeat of this incident. We hope to have a chance to serve you again in the future. Sincerely, Scott D Williams Executive Director
- Kaneohe, HI