Honolulu, HI
It was awful. I took my car in for a vehicle inspection, and they said it would be finished within the hour. After about 2 hours wait, I inquired, to find out that I had to fix some things. (Which is fine, one does expect that when vehicle safety inspections time comes due.) However, upon driving my vehicle home to get parts and make repairs, my car started to make a very strange sound. (It was not making this sound beforehand, and considering these inept people had my car for far longer than they said they would, I have no doubt they broke my vehicle.) Thank you very much, and you will not be receiving my service any time soon. Wouldn't give them a star if I didn't have to.
Aloha and Thank You... Very Much! for allowing us to serve you. Very sorry for the delayed response, but, I/we are very sorry for the disappointing experience. May we ask for info on your visit. Please email us your invoice number to [email protected] . Was the cause of the new noise discovered? Was it something we caused? (if so, is their documentation? If so, we want to know!). We hope to have an opportunity to look into your visit more. We do also have a Completion Time Promise, that may result in an refund; we completely understand that all of our time is our most valued asset, no one likes it wasted! (please send any other info you would like to share as well). TY...VM! Scott D Williams Executive Director
- Honolulu, HI