I've been going to this Lex Brodie branch for 8 years. Their service is always excellent, mechanics very knowledgeable, and staff always courteous. I'll continue to take my cars to Lex Brodie because they care.

Great, fast, friendly service. Lots of different options for tires. There is no line to wait in like the big box stores. Definitely switching where I buy tires from now on.

Went in to get tires replaced and alignment. I left my wheel lock key on center console as mentioned to the advisor, but when I got my car back it was missing as well as all 4 locking lug nuts... Amazing on how a set of wheel locks disappear! I asked my advisor where's my lug nuts and went to check, but quickly came back to say that they can't find it. Anyways, I get into my car and get on the highway to only find out my front wheels are slightly wobbling at certain speeds. To make things worst, it also pulls to the right so I'm thinking the balancing of my tires and alignment are out of whacked. So I decided to take it in to another location and see what was going on... After a few hours they've concluded that the tires weren't balanced accordingly and alignment wasn't to specifications. To be honest, this isnt the first time something like this has happened to me when I bring my car to the Pearlridge location. I sure won't be going to that location anymore!!

Leialoha was awesome! She gets 5 stars. She is so friendly and professional. The only reason I gave 4 stars is because after I got home, I realized I didn't have the info on my new tires (like brochure...how many miles they are good for, etc.), and it seems other paper work was missing as my husband looked over the receipt. Free oil change card? He asked me if I received that and I said no. It was busy at the end of the day, 5:30, and someone else helped check me out. That was good to expedite but I'm not sure if I'm missing paperwork.

Came here in desperate need of a new alternator and initially I left when they quoted me almost $900! However, after calling around I realized this was a fair price for Hawaii due to the labor entailed with my type of car and placement of the engine. I made an appointment and found the staff, including the auto technician who worked on my car, to be very friendly and professional. They also offer you a free rental car from Enterprise, but it's more of a hassle honestly since they hold a deposit on your car, expect you to pay for gas, and you have to wait to be picked up and dropped off by Enterprise. However, it's a very nice option to have. I also like that they offer you points for Hawaiian Airlines. This seems like a very reputable and trustworthy shop based on my experience, and a neighbor of mine also swears by them.

My father has been bringing his car here for a while now but after the last incident, he will not be back again!!! He took his car for a simple oil change. Nothing else was wrong with car. Later on that day, we got a phone call saying that something was broken and if we didn't fix it, we cannot drive it off the lot and they will have it towed. They also said that it would be $700!!! WTF that's some bull****!! What a rip off. Be aware fellow yelpers!!! I wouldn't even give it one star but I had to in order to write this review and let everyone know how this place operates!!

Excellent service.

Great team they have here. I came outside to a flat tire, and they told me I could tow it in, it took a bit longer than expected to get there, but they were able to have me in and out in about 30 minutes. Friendly staff, fair pricing. I'll be going to them in the future for my tire needs, without hesitation.

No one can beat these guys in regards to tire and basic auto maintenance. Firstly the service is outstanding. It's genuine and professional. Their service reps and office staff are uber courteous and professional. I've been getting tires and oil changes from these guys for a long time. Always pleased with the outcome of the entire experience. Very satisfied.

I went in today to get new tires. my budget was $400. Which is basically my entire paycheck. Vachelle was really nice and helpful! She helped me choose the most appropriate tires for my car and made sure I still got the 4 year warranty as long as I do the 6 month free tire rotation and alignment. While with her we did note I need to do my safety check, luckily it doesn't expire till the end of the monty, so I can do it next week instead. So in the end with taxes and the tire deposit fee it was $412 & some change. I was happy for that and that I waited for about 2 hours, the promised wait time for my car. This experience normally would've given them 5 stars. As this is my second time coming to Lex Brodies for my tires and not having issues. What dropped them down to 2 stars however, is a BIG pet peeve for me. I do NOT like sneaky or squirrelly behavior, and this is a prime example of it. In the end when they called me for my car was ready, my total ended up being $428 & some change. They said they HAD to do a light change for the tires or something like that. Why they could NOT have informed me first before doing the work I am not sure. That is also something to me that sounded like it could have WAITED another week. When I could afford it. I am very frustrated with this type of behavior and makes me not want to ever go to a Lex Brodies again, however I am hoping that this never happens again and it has never happened to others either. I guess to some of us the change is worth it, but to someone who lives paycheck to paycheck this was a big deal. To me, this felt again sneaky and squirrelly, I am quite disappointed by this.