I brought my car in for a safety check. Found out I needed four new tires (not a surprise). I appreciated the hassle-free service and comfortable waiting room. I waited a little longer than expected but brought a book to read and enjoyed my time

A well deserved 5 star rating. And for it to be given to an auto shop, means it's saying a whooooole lot. It's tough to find a good shop & one you can trust. I have been dealt some terrible service at a few of the local shops in Kaneohe, so I was hesitant when I decided to give Lex Brodie's a try. I am thrilled that I did. It seems that they ride on a great mission statement there because everyone greets you with a smile & seems pretty eager to help. They are highly skilled, very pleasant to work with, & are quick to get the job done. I'm thinking this will be my go-to shop from now on! 15% military discount with no max And signup for their rewards program!

I had a nail in one of my tires and went to Lex Brodie's right away without an appointment. When they opened I was serviced right away. They also rotated my tires and checked my alignment which was still under warranty. Perfect timing. Great service and delivered on time. Much appreciated.

This was our first visit to Lex Brodie,s. We didn't know what to expect. Eddie P. Took care of us and listened to our concerns. He made a few suggestions, that we will definitely take care of at this Kakaako location. Our only problem was that we had a 4 1/2 hour wait. We will have to plan our next trip here a bit better, but otherwise the staff was very accommodating. I also love the fact that they have a customer lounge with free wifi, coffee, water and T.V.

Yesterday, as we were driving to Pearlridge Shopping Mall to meet with my husband's brother-in-law for lunch, we started to near a flapping noise. At first, we thought that it was just because we had been hitting the multiple potholes and dips in the roadway. Kamehameha Highway is being prepared for our State's light rail project and is so scarred with potholes and metal plates that cover construction areas. We pulled into Pearlridge and noticed that one of our tires was going flat and found that there was a large bolt imbedded it in. Luckily, Lex Brodie's Tire & Auto Service was just a block away. We quickly drove there and was cheerily greeted by Serina. She quickly looked us up in their database and found that we are established customers of theirs. I noticed that there was a 15% Yelp discount as I checked in and inquired whether or not it could be applied to tire repair...but, as it turned out, it didn't, uh, my bad, I didn't read the fine print. No problem, I was just thankful for Yelp's offer and I could save it for the next "rainy day". Serina gave us a repair quote and said that it would take a couple of hours to fix. She gave us an option of waiting in their air-conditioned waiting room (complete with snacks and television) or we could just browse Pearlridge Mall and return when called. We chose to leave as we were supposed to meet with our relative for lunch. Within an hour, we received a call from Serina who provided us with a work status and needed approval to proceed with additional services. She also provided another price and time quote. We were eating lunch so we weren't in a rush to get back. When we picked up our truck, Ferdinand assisted us with our payment, warranty information and informed us that our transaction was eligible for the Yelp discount. He even told us about their no cost Hawaiian Air mileage program. We used our Yelp discount to get a better deal with the purchase of new tires that were on sale through National promotion for this Memorial Day weekend, realignment and balancing. We are always impressed with the great customer service and efficiency of Lex Brodie's. Serina and Ferdinand were very friendly, helpful and trustworthy. All of their employees give you a sense of their committed concern for your safety and pocket book. #344

Good service and they went out of their way to fix my brakes and the same day even though the shop was pretty busy. Thank you.

Great service. With the services that needs to get done, I was expecting to leave the car there all day, they had it done half of the time. I will definitely continue to have all my services done here. Thank you Lex Brodie's.

Great customer/employee interaction. They were able to accomodate a last minute appointment.

Lex Brodies and their team is AMAZING!! I knew I needed to have my car serviced, new tires, and my car had a shimmy when I drove it. I know very little about cars, but the Lex Brodie's Team and manager walked me through my tire options, evaluated my car, and found I needed new inner tie rods to repair the shimmy and allow for a proper alignment. They explained everything in detail, and made sure I felt comfortable with the tire choice and repairs. Most important is that their primary concern was the safety of my family, delivering great customer service, and that all was done for the best price possible! I cannot thank them enough, and I recommend them to everyone!!

If I could give 0 stars I would. Took my car in for a diagnostic, because it was overheating. The sales person Louis told me my head gasket was blown, and he knew a shop that could do the repair. The shop he recommended was Skully's which happens to be his shop or side business. I decided to get a second opinion. Turns out the head gasket is FINE, a block test was performed to confirm status of head gasket. It was a relief to know it was another component of the cooling system. This goes beyond bad business. And on top of that when I checked my VIN on Carfax, Lex Brodies now shows "head gasket repair," which 1)gasket is fine and 2)gasket was not replaced. Wow, this is a whole new low!! This kind of business is unacceptable.