Friendly & helpful from the time i came in to the time i left

Awesome and quick! + I was a walk in. All of 20mins for a Saturday 28MAR15. My journey started out Friday the day prior. Went to Nissan seeing how my car is still under warranty and was advised 1 of the 4 TPMS was bad and warranty would cover it but would need to wait till Tuesday as Nissan was booked. Cost for 1 free. To replace the others 155+tax and labor. Nissan service advisor tells me its sad how people dont replace them and the standard life on them is only 4 to 5 years. I told him. Well if thats the case everyone with a TPMS should replace them when they replace their tires as it makes sense. Not down with knowing this info and also being that Id be replacing my tires Id get them all replaced. Went to Checkers got the VDO Redisensor at 63 a pop and took them to where my tires were later in the afternoon. The tires were on my ride but the place was not able to do the reset for my TPMS! Still not happy about this 6 hours later while talking with my buddy Blake G. A former brake tech at Queens Lex Brodies who is now a Pilot recommended I take my car to you guys. I called and appointments were not till the afternoon. I along with my wife decided to just show up. Cooper met us as it started to rain and I gave him the info of just I needing my TPMS reset as all 4 corners are new tires and sensors. He said would be about 1 hour. I told him I was down to wait.. While in the customer lounge waiting a service advisor came in and said all done👍 We checked out and was on our way. Thank you again for an awesome experience. I called my buddy Blake G and he said like clockwork another happy customer. Mahalo Cooper, Noa and Lei

I got to my appointment late but was still received by a very plesant and courteous male attendant who assured me "it's not a problem". When I went to retrieve my car, I was once again, received by a smiling and very helpful female attendant. The service provided got me in and out in no time; which is always a good thing.

My car was battery ran out on a late Sunday afternoon. On chance, your garage was still open. The receptionist and mechanic were more than obliging! Since they were about to close, they changed out the old battery and got a new one for us!

Friendly, helpful staff. Comfortable waiting area. The work was done within the estimated time provided at check-in. This is my second visit to the Honolulu Lex Brodie's and will definitely return for any future needs.

Richard was the representative who took care of me this morning. I was pleased how he handled the 40 point inspection offered by AAA. I am planning to return next Friday as I need diagnostic testing performed. My previous request to identify what is the reason for check engine light by another vendor has not resolved my problem. I sense that Richard seems to care and will hopefully have a staff person determine the root cause.

Awesome! Thank you very much👍

Service and follow through was timely, professional and courteous.

Great service, will definitely be back.

Had an appointment for a mini service. This was complimentary since I had a long wait the last time I brought my car in for service. Well, I had another long wait - 4 hours. I don't understand while, basically an oil change with an appointment, should take so long. The customer service reps were very nice while processing my paperwork. When I got my car back, I had to ask the staff to clean up oil smudges on the interior door and remove the dirty paper floor mats. The supervisor was very helpful.