I still give this place one star. In all fairness, Scott Williams reached out to me in an attempt to correct the situation. Too late. Lex Brodie's can't make it right after two such horrible experiences and a vow by me never to patronize again. They cannot refund me, cannot redo the work as I had corrections done at Firestone, (nothing but five stars plus for the staff at the Dillingham location). Again, thank you Mr. Williams but your sales team and Manager need a good education in customer service. NEVER, NEVER ARGUE WITH THE CUSTOMER, especially in front of other would be customers, never insist that you are right! Always, always try to have the customer leave happy! You never know who that customer KNOWS.

They repaired my flat tire yesterday, August 11, 2015. My car has it's original tires from when I bought it in 2007. They repaired it with no charge, fantastic service. Thank you so much.

Promised. on time.

Great Customer service, great price on tires

Excellent and timely service. And the sales assistant behind the counter could not have been anymore pleasant. A good experience all around. Thank you!

Fast and excellent service. Done good job on fixing my tire.

Such polite employees and always within the time that they have quoted for completion. The waiting area is always tidy and comfortable with a coffee maker for convenience. What more can you ask?

Fast friendly service!

Went in to fix a flat. Service was professional and cordial as usual. I am impressed with the service and extra benefits accorded to its customers.

Great