Honolulu, HI
During regular maintenance servicing, the staff told me that my 2 front tires needed to be replaced soon. When I mentioned that it may be under warranty, the Lex Brodie team researched the matter, then filed a claim and told me that they will let me know the outcome. Shortly thereafter, I received an email that the claim will be honored and provided me with the estimated cost to replace the 2 tires, net of the claim. After a brief follow up telephone call, I made an appointment to install the tires. I mentioned to others that the Lex Brodie team was super efficient and took care of everything. Keep up the good work.