I was there about a week ago for my flat tire. I always go the a Local, middle aged supervisor with the red shirt. I forgot her name but she is so helpful and friendly and always makes me feel comfortable when I ask her for help.She is so cheerful and has a great sense of humor too, please check her name on my last time I was there on August 25, Mahalo

Overall, great service. Would be a 5 star if they take cc payments by phone.

I needed to replace my tires; so, I went to Lex Brodie's Honolulu. I had gotten very good service in the past. However, this time the service I received, or more correctly, the service I did not receive was disappointing. I believe Mr. Brodie would not be very happy too. Specifically, I was promised that the tires would be replaced within an hour and a half to two hours. After waiting for over two hours in the waiting room, I went out to find out what was happening. I saw my car still at the end of a long line of cars. I asked to cancel my order. But the manager, himself, worked on the order and changed the tires in 45 minutes. I am wondering what I will do the next time I need new tires.

Solid service...only reason not 5 stars is my leak couldn't be located the first visit and needed to come back 2 days later.

The service and respect of the employees are 5 star all the way. I have been a customer at the Pearlridge shop for many years.

Excellent customer service. I arrived a little early and the service man just got into work and was not even in uniform yet, he greeted me with a smile and started to help me even though he had not started work! Service was fast fast fast!!!!! Love the AC waiting area...

Wonderful experience. had a nail stuck in my tire brought it to lex's early before they opened at 7. By 630 they helped me before they were open and let me leave my car all day and even fixed it for free. I'm so glad I got my tires from there and I always will

So glad to have Lex Brodie's around to provide quality car care with honest time and cost estimates.

Came in to repair a tire with a nail in it. Received excellent service in reasonable time. I knew from past experience that they will not try to sell me a tire if I don't need it.

Needed to seek customer service person at the shop. None came to my car to provide consultation while we waited in the car for a while. After the tires were mounted, tire pressures were not checked against car manufacturer's recommended pressures. Otherwise, waiting room provisions were quite satisfactory.