Honolulu, HI
1. Overall, sales associates and staffs are very kind and attentive. 2. I wish there was more transparency and consistency with costs of services. Costs have been inconsistent for the same kind of service. (For ex., I experienced artificial adjustment on overhead/labor costs) 3. The most regrettable part of the service is dishonesty. I once had my flat tire fixed and there I requested to rotate and balance tires. It was also written on the invoice, but the service was not performed. I had to pick up my car at almost closing hours so I couldn't make a complaint (also my sales associate went home already by then), and there was noone who could or was willing to assist with such service(or the lack there of).