Good job. Good prices. Recommendations for my truck well founded.

Excellent and friendly service. That's why I've been a return customer for over 25 years! Keep up the great work!

I chose "Lex Brodie" to repair my Toyota AC system after viewing "Repair Pal" rating web page. Customer service is very good, but cleanliness and workmanship needs work. I had to return two additional times for rework which cost me additional time and expense. The front interior carpet ,and parts of the door panel and passenger seat were left dirty, not the same condition prior to service.

Out standing service

Warranty wheel alignment. Called for appointment; employee very accommodating in searching for a convenient time. Checking in not bad, but took the last 'real' parking space - customer behind me had to stop in the driveway/aisle. Signing in pretty quick as returning customer. Got 'finished' call and returned - only hiccup was car had to wait in the work area, not the lot, so the key was left in the car, probably for convenience in moving it. Front service could not find the key in the 'finished' rack, but eventually the car was found with the key. Everyone cheerfully hustled.

I had tried making an appointment online but never received a response. Therefore I called and was told no response meant the appointment time requested was not available. I made an appointment for a green oil change. The place was quite busy when I arrived but I was served promptly. When I paid my bill, I was expecting a summary of findings/results of checks/inspections that were done on the vehicle in the process of doing the work that I had signed up for. The person who processed my payment asked the person, who I am guessing oversaw the work (VH), told the cashier what to annotate on your records. I asked if I could have that info with my receipt and was told yes. However, there is nothing on my invoice except breakdown of costs of services provided. I am thinking that there are things that will probably need attention in the near future and we as a customer should be made aware of them. Can I get a copy of the findings you have on your records?

Mahalo for your quick personal service I am always happy with the quality work. Geradd and his staff provide from first greeting to informing me that my car is done.

Customer service was excellent, people were very attentive.

On my way home from work my warning light notified me of a problem with my rear tire. Drove to Lex Brodie's 15 minutes before closing. They found a screw/bolt punctured my tire. Repaired my tire and I was on my way in 30 minutes. Great customer service!

It's a scene in your usual nightmare: Early morning, ready to go to work, turn the ignition key....and there's that Urrrrrrh groan...slow crank...then nothing. Dead Battery! I call AAA (Tripe Angels) and they start my car, diagnose the electrical system (which turns out to be good) but the battery needs to be replaced. They recommend several places and mentioned Lex Brodies, which happily I am a customer. But I didn't know they sold automobile Batteries. I drive to Lex Brodies on Queen Street, but the entire parking lot if packed and full of cars and people! Who gets up so early in the morning? I was told it would take several hours, maybe less if they can get to my car sooner. Long story short, I catch a ride to Zippys for breakfast, and just when I'm almost done, a representative from Lex Brodies calls and tells me the great news: My car is ready to be picked up! I thought my day would be shot considering the high volume of cars ahead of me, but Lex Brodies were cranking them out and my car was promised much sooner than I expected! New 5-year warranty Battery installed, reasonable price, fast shop service, on-top customer service, and a friendly, professional manner! A happy ending from what started out as a bad nightmare! Thank You Very Much!