I had low tire pressure and drove directly to Lex Brodies on Kalihi street for assistance. While there I'd asked about getting a saftey check. Without an appointment it is impossible. I made an appointment for safety check as suggested by my service advisor. It was a time saver because it is unlikely I would be back in my car in an hour without an appointment. I have been a customer for many years. I rely on the Kalihi location for service for oil change, battery, and whatever auto services are needed. I have always been treated with courtesy.

I am very happy with the service and work that was done.

My husband's car desperately needed new tires. He had stopped at 2 other stores who could not accomodate him today. However, at 4:30 in the afternoon your staff at Lex Brodie helped him. You see, the front tires were dangerously bald and he was driving our children home from football practice in town back out to Wahiawa. Thank you to your courteous, helpful and hard working staff! We appreciate your excellent service! Sincerely, Mark and Macy Massey

Customer for many years. Have always been happy with work performed on my cars. The staff are always courteous, accommodating, and professional.

Your staff has been consistent in delivering outstanding customer service. Your front desk, specifically Ms. Chelsea Moleta is always ready to assist and consistently helpful in explaining issues regarding my vehicle. She and her friendly,cheerful attitude is one of the reasons why bring my 3 cars to your shop for tire service. She is true definition of what customer service is all about!

I was very satisfied with the work that was done on my car. They let me know about the dirt and bird feathers behind my glove box.

Outstanding service. Jim was a true professional

Although the wait for our vehicles was a little longer than expected, the customer service especially Leimomi was excellent. She always greeted us with a smile and made us feel welcomed.

I would have gave lex Brodie's about 4 stars if it weren't for today. I had good experiences here up until today. 4 out of 5 because their services are on the slower side. Today was just a complete turn off though. I normally go to jiffy lube or a car shop next to chevron in Mililani for my oil change. But last time I had to come to lex Brodie's for a tire change, I got my oil changed and it was really cheap here. So since I was in Aiea, I stopped by lex Brodie's for another oil change. Initially checking in, the girl said it'll take about 1.5 hours. I debated on just going to jiffy lube.. Since its around the corner and would probably take about 30-45 minutes at most... But I said what the heck, I'll just wait. After about 2 hours of waiting and everyone in the waiting room leaving.... I walked up to the front to check up on my car. The girl said, they had only done my tire rotation!!!!!!!!!!!!!!! Rotation I didn't even really care to have gotten which was complimentary!!!!! She said it'll take another 45 minutes for my oil to get changed!!!! I'm literally spending of 2.75 hours waiting for my oil to get changed. I would've gave them 0-1 star, but they're offering me a reasonable discount. I'm pretty upset though. Despite the discount, my time is pretty valuable, esp today when I had a lot of things to get done.. But instead I'm tied up at lex Brodie's waiting room for about 3 hours Just. For. A. Oil. Change. Come here for tires and whatever services they offer. I wouldn't come here for oil change again. Initially I gave it a 2 star, but the front desk girl checking me out had apologized. And warned me about my back brakes.. Which may have to be replaced soon. I appreciate small things like this. I am changing it to 3 stars

The staff is very helpful & friendly. They know their stuff and very quick service.i would recommend anyone to go visit them.