Been here a couple times before and service is usually 5-star quality, but this time... My car was in for the SuperGreen oil change treatment and inspections and whatnot and that went great. But then they were also checking out my a/c as the fan blows but compressor doesn't engage. Dropped it off on a Friday, they called the next day saying the usual test didn't show any problems and their a/c expert wouldn't be in until Monday and I should expect a call then. Monday came and went - no call - I called Tuesday and was told someone would call me back; no call back. Waited Wednesday, no call. Thursday I called and was transferred to a voicemail - no call back. Friday I called and was transferred to the voicemail again. I waited an hour then called back anyway and finally made contact with someone who could answer my questions. I was told more diagnostics would need to be done - was it something that needed a whole week, I asked. That was never directly answered...Saturday I finally learned what I needed to know about the a/c and the next steps necessary and picked it up Sunday. I felt like if I hadn't been persistent in calling my car would still be in the shop. The service is usually great here, but this experience goes in the "disappointed" drawer. On top of that, the check engine light was on when I turned it in, they noticed and notated it on the invoice, citing it as possibly related to the a/c issue, but didn't mention it afterward, me thinking it'd be fixed in the SuperGreen check procedure as its probably emissions-related. I asked them and they said it'd need a whole other appointment.

The best service in Hawaii. Fast, reasonable price, they all worked like a team. They have saved me a lot of money such as "Free Tires Rotation, Free leaking repair,........Lex Brodie is different from other tire company is that they will take care of your car from the beginning the installation and to the end of the tire or long as you own your car at no extra charge. Rotations, punctures, repairs, .....all repairs are free. Pay the same price for all new tires but no charges for all the services after for free. This is my 5th that comes with the cheap tires and I have replaced them with new Michelin tires. It is the services AFTER the installation that count. This services was completed in 45 minutes.

The best service in Hawaii. Fast, reasonable price, they all worked like a team. They have saved me a lot of money such as "Free Tires Rotation, Free leaking repair,........Lex Brodie is different from other tire company is that they will take care of your car from the beginning the installation and to the end of the tire or long as you own your car at no extra charge. Rotations, punctures, repairs, .....all repairs are free. Pay the same price for all new tires but no charges for all the services after for free. This is my 5th that comes with the cheap tires and I have replaced them with new Michelin tires. It is the services AFTER the installation that count. This services was completed in 45 minutes.

The best service in Hawaii. Fast, reasonable price, they all worked like a team. They have saved me a lot of money such as "Free Tires Rotation, Free leaking repair,........Lex Brodie is different from other tire company is that they will take care of your car from the beginning the installation and to the end of the tire or long as you own your car at no extra charge. Rotations, punctures, repairs, .....all repairs are free. Pay the same price for all new tires but no charges for all the services after for free. This is my 5th that comes with the cheap tires and I have replaced them with new Michelin tires. It is the services AFTER the installation that count. This services was completed in 45 minutes.

Can't remember her name, but the salesperson was knowledgeable, very friendly and still professional.

I came in for a Hawaii State Safety Inspection, and the staff at Lex Brodie on Queen St took me in immediately as a walk-in appointment. I was pleasantly surprised when 20 minutes later the inspection was completed an my bill was only $20!!! For availability, efficiency, and affordability, I give Lex Brodie five stars!!!

The service is always excellent at Lex Brodies. The staff is efficient and friendly. Needed a tire replaced and a safety check. I was able to drive in and have both done within a couple of hours (I did not wait as I work nearby). Other times I've driven in to have the air in my tires checked. Again the staff is always very helpful and friendly. Would definitely recommend Lex Brodie and will of course return for other needed service.

very friendly, and great job!

When I dropped my car off, I was greeted with a smile and friendly service. Had 4 Michelins put on my 2011 Prius...and less than 90 minutes later, I was out the door....and on my way. Lex Brodies waiting room had great AC, the coffee was good and overall it was an A+ experience. I'm completely pleased with my most recent visit and will be coming back to the Queen St. location. If you ask for Cooper, you will be in really good hands.

The service I received from Cooper was outstanding!!